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Novotel Madrid Center

Photo gallery for Novotel Madrid Center

Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
In-room safe, desk, blackout drapes, soundproofing

Overview of Novotel Madrid Center

UNESCO Sustainable Travel Pledge

Novotel Madrid Center

4.0 star property

9.0/10 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
O'donnell 53, Madrid, Madrid, 28009

Explore the area

  • Popular LocationWiZink Center6 min walk
  • Popular LocationPuerta de Alcala18 min walk
  • Popular LocationCrystal Palace20 min walk
  • AirportMadrid (MAD-Adolfo Suarez Madrid-Barajas)12 min drive

Room options

About this area


Located in Salamanca neighborhood, Novotel Madrid Center is connected to the convention center. Calle de Alcalá and Puerta de Alcala are local landmarks, and some of the area's attractions include Madrid Wax Museum and Royal Botanical Garden. Cava Baja and Faunia are also worth visiting. Spend some time exploring the area's activities, including golfing. Guests love the hotel's quiet location.

What's nearby

  • WiZink Center - 6 min walk
  • Hospital Gregorio Maranon - 9 min walk
  • El Retiro Park - 11 min walk
  • Puerta de Alcala - 18 min walk
  • Crystal Palace - 20 min walk

Getting around

  • Madrid Recoletos Station - 2 min drive
  • O'Donnell Station - 6 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 12 min drive


  • La Tasqueria - 3 min walk
  • El Pescaíto - 4 min walk
  • La Trattoria Di Brera - 4 min walk
  • Cosme - 5 min walk
  • Taberna Laredo - 5 min walk

About this property

Novotel Madrid Center

4-star eco-friendly hotel near Gran Via Street
Take advantage of a poolside bar, a terrace, and a coffee shop/cafe at Novotel Madrid Center. The onsite restaurant, Eat Bar, features brunch and light fare. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.
Additional perks include:
  • A seasonal outdoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • Smoke-free premises, an elevator, and luggage storage
  • A reception hall, concierge services, and multilingual staff
  • Guest reviews give top marks for the quiet location
Room features
All 790 rooms feature comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and safes. Guest reviews speak positively of the comfortable rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 37-inch LED TVs with satellite channels
  • LED light bulbs, daily housekeeping, and desks

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.


English, French, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and SGS (3rd party expert - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee weekends 7:00 AM–11:00 AM: EUR 22 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Eat Bar

Things to do

  • Fitness center
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms


  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (16146 square feet of space)
  • Meeting rooms


  • Garden
  • Terrace


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Elevator
  • In-room accessibility (select rooms)
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)


  • Smoke-free property
  • TV in lobby

Room amenities


  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains


  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower


  • 37-inch LED TV
  • Satellite channels

Food and drink

  • Free bottled water


  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties



Check-in from 2 PM - 2 AM


Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: EUR 22 per person (approximately)
  • Self parking fee: EUR 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from July to September
No pets and no service animals are allowed at this property

Property is also known as

Convencion Hotel
Convencion Madrid
Hotel Convencion
Hotel Convencion Madrid
Novotel Madrid Center Hotel
Novotel Madrid Center
Novotel Madrid Center Hotel
Novotel Madrid Center Madrid
Novotel Madrid Center Hotel Madrid

Frequently asked questions

Does Novotel Madrid Center have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Novotel Madrid Center?

As of Feb 8, 2023, prices found for a 1-night stay for 2 adults at Novotel Madrid Center on Feb 19, 2023 start from $119.39, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Madrid Center pet-friendly?

No, pets are not allowed at this property.

How much is parking at Novotel Madrid Center?

Self parking is available for EUR 25 per day.

What time is check-in at Novotel Madrid Center?

Check-in is from 2 PM - 2 AM.

What time is check-out at Novotel Madrid Center?

Check-out is at noon.

Where is Novotel Madrid Center located?

Located in Salamanca, this eco-friendly hotel is within 2 mi (3 km) of WiZink Center, Gran Via Street, and Puerta del Sol. El Retiro Park and Prado Museum are also within 2 mi (3 km). O'Donnell Station is 6 minutes by foot and Goya Station is 8 minutes.

Can I cancel my reservation for free at Novotel Madrid Center and receive a full refund?

Yes, Novotel Madrid Center offers free cancellation on select room rates, because flexibility matters! Please refer to Novotel Madrid Center cancellation policy on our site for more details about any exclusions or requirements.




Rating 10 - Excellent. 622 out of 1022 reviews" "
" "10 - Excellent 61%
Rating 8 - Good. 313 out of 1022 reviews" "
" "8 - Good 31%
Rating 6 - Okay. 56 out of 1022 reviews" "
" "6 - Okay 5%
Rating 4 - Poor. 19 out of 1022 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 12 out of 1022 reviews" "
" "2 - Terrible 1%




Staff & service




Property conditions & facilities




10/10 Excellent


Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place, nice, clean, breakfast was great

10/10 Excellent


Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel esta bien ubicado, a una distancia caminable del Retiro y con estaciones de metro cercanas. El personal es muy amistoso, el desayuno bastante bueno y diverso; con habitaciones limpias y confortables.

10/10 Excellent


Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility and service

8/10 Good


Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was excellent!

10/10 Excellent


Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some unsafe conditions in the surroundings
Stayed 3 nights in Nov 2022

8/10 Good


Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, efficient check-in. Big room.
Stayed 3 nights in Nov 2022

8/10 Good


Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022

10/10 Excellent


Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely clean hotel in West Central Madrid
Lovely clean hotel in the west centre of Madrid, near Goya Metro station. Has a rooftop bar, sun loungers and pool (which was closed when we were there (mid-October), despite the temperature being high 20sC. There are a a lot of restaurants around, but nothing outstanding. Front desk were very friendly and helpful. Within easy walking distance of the Retiro Park and Prado Museum. In fact, the start of Gran Via at Plaza Espana is only about 30 minutes walk and a straight road from the hotel.
Stayed 4 nights in Oct 2022

8/10 Good


Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a pleasant stay for 2 nights at Novetel Madrid Center. We had an early morning arrival from JFK and they let us check-in early when we arrived at the airport at 11 AM. My wife’s luggage was misplaced by Iberia and they sent it to the hotel without informing us. It wasn’t delivered to our room nor did we receive any notice that the baggage was delivered. It could have saved us the early morning trip we took to the airport. Since we checked out around 7 AM (10/11/22) my wife felt like the white haired older guy at the reception this morning didn’t want to help her find her luggage. He was rude and only after a while did he ask his colleagues who told him the hotel had her luggage. The delay in just picking up the delivered luggage caused us to miss our train to Valencia this morning. I wasted $86 euros that I didn’t have to spend if only someone gave a note or informed us upon check out that they had our luggage.
Stayed 2 nights in Oct 2022

10/10 Excellent


Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent location, affordable price, spacious
Stayed 3 nights in Aug 2022