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Novotel Madrid Center

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Featured Image
Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
In-room safe, desk, blackout drapes, soundproofing

Overview of Novotel Madrid Center

UNESCO Sustainable Travel Pledge

Novotel Madrid Center

4.0 star property

4.5/5 Wonderful

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
O'donnell 53, Madrid, Madrid, 28009

Explore the area

  • Popular LocationWiZink Center6 min walk
  • Popular LocationEl Retiro Park12 min walk
  • Popular LocationPuerta de Alcala19 min walk
  • AirportMadrid (MAD-Adolfo Suarez Madrid-Barajas)12 min drive

Choose dates to view prices

About this area

Madrid

Located in Salamanca neighborhood, Novotel Madrid Center is connected to the convention center. Prado Museum and Museo Nacional Centro de Arte Reina Sofia are cultural highlights, and some of the area's notable landmarks include Royal Palace of Madrid and Puerta de Alcala. Looking to enjoy an event or a game? See what's going on at Santiago Bernabeu Stadium or Las Ventas. Spend some time exploring the area's activities, including golfing. Guests love the hotel's quiet location.
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Map

What's nearby

  • WiZink Center - 6 min walk
  • El Retiro Park - 12 min walk
  • Puerta de Alcala - 19 min walk
  • Crystal Palace - 20 min walk
  • National Library - 2 min drive

Getting around

  • Madrid Recoletos Station - 2 min drive
  • O'Donnell Station - 6 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 12 min drive

Restaurants

  • Eat Bar — 1 min walk
  • La Tasqueria — 3 min walk
  • El Pescaíto — 4 min walk
  • La Trattoria Di Brera — 4 min walk
  • Taberna Laredo — 5 min walk

About this property

Novotel Madrid Center

4-star eco-friendly hotel near El Retiro Park
Puerta de Alcala and Las Ventas are located near Novotel Madrid Center, which provides a poolside bar, a terrace, and a coffee shop/café. Eat Bar, the onsite restaurant, features brunch and light fare. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a playground.
Additional perks include:
  • A seasonal outdoor pool
  • Buffet breakfast (surcharge), self parking (surcharge), and smoke-free premises
  • Express check-out, a banquet hall, and a 24-hour front desk
  • A reception hall, tour/ticket assistance, and a ballroom
  • Guest reviews give top marks for the quiet location
Room features
All guestrooms at Novotel Madrid Center feature thoughtful touches such as 24-hour room service and air conditioning, in addition to amenities like free WiFi and safes. Guest reviews speak positively of the comfortable rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 37-inch LED TVs with satellite channels
  • Daily housekeeping, desks, and phones

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of SGS (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 8:00 AM–10:00 AM: EUR 14 per person
  • 1 restaurant and 1 coffee shop/café
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • Fitness center
  • Playground
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • Italian
  • Portuguese
  • Spanish

Business services

  • Business center
  • Computer station
  • Conference center (16146 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower

Entertainment

  • 37-inch LED TV
  • Satellite channels

Food and drink

  • Free bottled water

More

  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

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Policies

Check-in

Check-in from 2 PM - 2 AM

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 14 per person (approximately)
  • Self parking fee: EUR 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from July to September
No pets and no service animals are allowed at this property

Property is also known as

Convencion Hotel
Convencion Madrid
Hotel Convencion
Hotel Convencion Madrid
Novotel Madrid Center Hotel
Novotel Madrid Center
Novotel Madrid Center Hotel
Novotel Madrid Center Madrid
Novotel Madrid Center Hotel Madrid

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 575 out of 964 reviews
5 - Excellent 60%
Rating 4 - Good. 305 out of 964 reviews
4 - Good 32%
Rating 3 - Okay. 56 out of 964 reviews
3 - Okay 6%
Rating 2 - Poor. 19 out of 964 reviews
2 - Poor 2%
Rating 1 - Terrible. 9 out of 964 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.5/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location away from crowded area of Madrid. Good restaurants around the hotel and excellent shopping close by. Good area for casual walking. 30 minute walk to the city center
Stayed 7 nights in Jan 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stuff very friendly and helpful
Stayed 2 nights in Jan 2022

5/5 Excellent

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
El servicio 💓
Stayed 13 nights in Dec 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great property! Loved their lobby.
Stayed 3 nights in Dec 2021

4/5 Good

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive staff. Amazing breakfast. Rooms are very comfortable and have good size. Good location
Stayed 3 nights in Dec 2021