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Dear Hotel Madrid

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Seasonal outdoor pool, sun loungers
Seasonal outdoor pool, sun loungers
Seasonal outdoor pool, sun loungers
Premium Room, City View (High floor) | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Overview of Dear Hotel Madrid

UNESCO Sustainable Travel Pledge

Dear Hotel Madrid

4-star property

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services
Map
Gran Via 80, Madrid, 28013

Explore the area

  • Popular LocationLope de Vega Theatre3 min walk
  • Popular LocationPuerta del Sol12 min walk
  • Popular LocationPlaza Mayor13 min walk
  • AirportMadrid (MAD-Adolfo Suarez Madrid-Barajas)25 min drive

Room options

About this area

Madrid

Located near the boardwalk, Dear Hotel Madrid is in Madrid Centro neighborhood and is connected to a shopping center. Plaza de Espana - Princesa and Royal Palace of Madrid are notable landmarks, and the area's natural beauty can be seen at El Retiro Park and Casa de Campo. Check out an event or a game at Santiago Bernabeu Stadium, and consider making time for Madrid Zoo Aquarium, a top attraction not to be missed. Spend some time exploring the area's activities, including segway rentals/tours. Guests love the hotel's location for the sightseeing. It's also convenient to public transportation: Plaza de Espana Station is just steps away and Santo Domingo Station is 4 minutes by foot.

What's nearby

  • Plaza de Espana - Princesa - 1 min walk
  • Lope de Vega Theatre - 3 min walk
  • Royal Palace of Madrid - 9 min walk
  • Puerta del Sol - 12 min walk
  • Plaza Mayor - 13 min walk

Getting around

  • Plaza de Espana Station - 1 min walk
  • Madrid Principe Pio Station - 13 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 24 min drive

Restaurants

  • Loving Hut - 2 min walk
  • Miyama - 2 min walk
  • La Chalana - 2 min walk
  • Al-Aman II - 2 min walk
  • La Txapela - 3 min walk

About this property

Dear Hotel Madrid

4-star boutique hotel near Gran Via Street
Dear Hotel Madrid is located close to Puerta del Sol, and provides a roundtrip airport shuttle, a swim-up bar, and a poolside bar. The onsite international cuisine restaurant, Nice To Meet You, features brunch. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and a bar.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool with sun loungers and a swim-up bar
  • Buffet breakfast (surcharge), an area shuttle, and a porter/bellhop
  • Concierge services, wedding services, and smoke-free premises
  • Express check-in, an elevator, and multilingual staff
  • Guest reviews give top marks for the proximity to public transit
Room features
All 162 rooms have comforts such as premium bedding and pillow menus, in addition to thoughtful touches like laptop-compatible safes and air conditioning. Guest reviews highly rate the comfortable rooms at the property.
Other amenities include:
  • Egyptian cotton sheets and memory foam beds
  • Bathrooms with rainfall showers and designer toiletries
  • Smart TVs with satellite channels
  • Wardrobes/closets, electric kettles, and heating

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

English, French, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • Offsite parking for EUR 29.50 per day; discounts available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7:30 AM–11:00 AM on weekdays and 8:00 AM–noon on weekends: EUR 19 per person
  • 1 restaurant
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Nice To Meet You

Things to do

  • Seasonal outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Heating (climate-controlled)
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • iPod dock
  • Satellite channels
  • Smart TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing

More properties to consider

See similar properties

Policies

Check-in

Check-in from 3 PM - 11 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 70 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: EUR 19 per person (approximately)
  • Airport shuttle fee: EUR 30 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 29.50 per day (656 ft away)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: EUR 70 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property has a rooftop plunge pool, open seasonally. This pool is not suitable for swimming.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Dear Hotel Madrid
Dear Hotel
Dear Madrid
Dear Hotel Madrid Hotel
Dear Hotel Madrid Madrid
Dear Hotel Madrid Hotel Madrid

Frequently asked questions

Does Dear Hotel Madrid have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Dear Hotel Madrid?

As of Oct 7, 2022, prices found for a 1-night stay for 2 adults at Dear Hotel Madrid on Nov 6, 2022 start from $140.26, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Dear Hotel Madrid pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Dear Hotel Madrid?

Check-in is from 3 PM - 11 PM. After-hours check-in is not available.

What time is check-out at Dear Hotel Madrid?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Dear Hotel Madrid provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 30 per vehicle applies.

Where is Dear Hotel Madrid located?

This eco-friendly hotel is located in Madrid (Madrid Centro), close to Plaza de Espana - Princesa, Royal Palace of Madrid, and Plaza Mayor. Also nearby are Puerta del Sol and Puerta de Alcala. Plaza de Espana Station is only a 2-minute walk and Santo Domingo Station is 4 minutes.

Can I cancel my reservation for free at Dear Hotel Madrid and receive a full refund?

Yes, Dear Hotel Madrid offers free cancellation on select room rates, because flexibility matters! Please refer to Dear Hotel Madrid cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 598 out of 997 reviews
5 - Excellent 60%
Rating 4 - Good. 295 out of 997 reviews
4 - Good 30%
Rating 3 - Okay. 63 out of 997 reviews
3 - Okay 6%
Rating 2 - Poor. 20 out of 997 reviews
2 - Poor 2%
Rating 1 - Terrible. 21 out of 997 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

4.3/5

Eco-friendliness

5/5 Excellent

Byron
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location. Excellent staff—especially Beatrice who steered us to terrific restaurants. All of the staff at the reception desk were young, friendly and eager to help us
Stayed 2 nights in Sep 2022

5/5 Excellent

nian zu
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and clean and modern decor
Stayed 3 nights in Sep 2022

4/5 Good

Byron
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are small but comfortable. Staff is friendly and eager to help you. The location is superb
Stayed 4 nights in Sep 2022

5/5 Excellent

Diana
Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Small but very comfortable accommodations in the heart of Madrid. The restaurant terrace was gorgeous and dinner was fabulous.
Stayed 1 night in Sep 2022

5/5 Excellent

Jacquie
Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff lovely and friendly, rooms bright and clean, beautiful rooftop bar and excellent location- we will definitely be back.
Stayed 4 nights in Sep 2022

5/5 Excellent

Lazaro Israel, Miami
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, professional staff and everything very clean
Stayed 8 nights in Sep 2022

5/5 Excellent

Luis
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
X
Stayed 4 nights in Sep 2022

1/5 Terrible

ngoc han
Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I had the worse time with the service at this property. Reception staff are rude, curt, and really do not care about me as a customer. The rooftop bar staff were also rude and dismissive. The room itself was fine and although small has everything we needed for a short few days in Madrid. Location was convenient and close to many things. Service alone made it unbearable- and I would not recommend it to anyone. This was my personal experience as others might be different.
Stayed 2 nights in Sep 2022

4/5 Good

Garry, Boyle
Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Liked the quite room we had, a balcony suite at the back of the hotel, shaded during the hot part of the day with a reasonable view. Transit station just out our hotel door. I didn’t like that the patio was not clean and the tv had a poor location as the bed post was in the middle of the viewing screen
Stayed 4 nights in Aug 2022

5/5 Excellent

michele
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great position for shopping and Palace. Friendly staff and fab roof restaurant and bar.
Stayed 3 nights in Jul 2022