We reserved a room for three people, but the room was prepared for only two persons. It took a while for the hotel to set-up a third bed, bring extra towels, etc. The A/C was not working the first night, which was a problem because it was very hot that day in Madrid. The bathroom door is a slide door with glass panels. The door does not close all the way and it does not reach a ceiling. As a result, it lets the daylight into the bedroom, which can interfere with your sleep. Otherwise, the hotel location is excellent, close to all the major sights.