“Staff was pleasant, knowledgeable and helpful. I arrived at 8am and was exhausted from an overnight flight. I had booked a room with two beds and upon my arrival, a room with a queen bed was assigned instead. The room assigned was a bit dusty, the toilet seat dirty and during the last two days of our stay no hot water.
I also found it unprofessional that there were public displays of affection among the staff. For instance, the front desk person was in the middle of reassiagning a room with……
“La lugar es buena! Cerca de la Plaza de Italia y del centro, las habitaciones están limpias pero son viejas, los baños son decepcionantes y el mal olor sigue, la falta de atención al detalle en la limpieza !!”
“This is a lovely hotel. Great location, exceptional staff. Buffet breakfast was good and use of jacuzzi , steam room and sauna included in price. Highly recommend”