Find all hotels by Independent in Mexican Riviera from $72

"I stay with the Riu almost every trip and somehow I’m not a VIP I need to look into that lol. I’ve stayed at the Riu in Aruba / Cancun / Cabo/ Costa Rica. I’m never disappointed honestly. Cancun was a brand new hotel beautiful Cabo also was kind of new. Costa Rica was as old but still same service. They are always doing maintenance and are on top of their guests. Can’t expect more from an all inclusive place. "

"The food and facilities were so good!"

"It is a beautiful and peaceful place."

"Great all inclusive, great food, great service. I would definitely return again. The pool was clean as well as the entire resort. The view of the arch from RIU palace is unbeatable."

"Looks nice from the outside but once you’re in the room it feels like an older hotel that was remodeled, not very clean and the towels are old and rough."

"Fun spot for large families but not a place for relaxing. Their vacation planners upcharge you on everything and their pricing for massage and credit is unecessarily complex. The Ala cart breakfast and house made pasta were the food highlights. It’s a party destination…not a wellness retreat"

"Stayed here mainly because the location is excellent — very close to the beach, marina, restaurants, and easy to walk almost everywhere. The staff was friendly and the overall area felt lively and convenient. However, the rooms are very outdated and the biggest issue was the strong unpleasant smell inside the room. We had to keep the balcony door open most of the time because the air felt very heavy and uncomfortable. Without fresh air coming in, it was honestly difficult to stay in the room for long periods. If the hotel renovates the rooms and improves ventilation/freshness, this place could be much better because the location itself is really great."

"Only complaint I have was there app has to be more user friendly you can’t really use until u r checked in. I could have made my reservations before hand and shuttle reservation. We got suckered into buying a membership for Hyatt hotels when trying to get a taxi. Last thing we ran out of shampoo 2 days before leaving and that wasn’t replaced. Everything else was perfect."

"I rarely write negative reviews, but this stay at Nobu Hotel was a full miss—and not a close call. First, it is wildly overpriced for what you get. A simple double espresso was $12, which is a good proxy for how everything is priced on property. And because there is effectively no off-property experience unless you’re willing to take a 45-minute cab ride, you’re completely captive to those prices. The result: you end up spending a small fortune just existing there. Which brings me to the bigger issue: the service and operations simply didn’t work. We had no hot water the entire stay—four days, not one hot shower—despite repeated and very clear requests to fix it. On the final night, they offered to move us, which was impractical at that point since we were fully settled. That’s not a solution. They also placed a $1,000 food & beverage hold on the credit card—which, candidly, ended up being about what it cost per day anyway with four of us across two rooms eating and spending moderately on property. That alone tells you everything you need to know about the economics of staying there. In sum: completely overrated, operationally flawed, and absurdly expensive for what it delivers. The Nobu brand may carry weight elsewhere, but this property does not live up to it. Go somewhere else."