Ratings based on 355 Verified Reviews

3.9 out of 5
84% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Hotel review

Posted Nov 24, 2017
This hotel was ok. It's not the Hyatt or Hilton but will do the trick. The staff are very nice and the hotel is located not far of downtown Monterey.
Comment from Hotel Management
Nov 26, 2017 by Vicky, Hotel Management
thank you for your feedback. We hope you stay with us again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Canada

Nice Hotel

Posted Oct 3, 2017
Pros: the breakfast
Cons: the exterior looks dated and could use a polish.
Hotel does not have great curb side appeal, but the rooms themselves are very good and up to the same standards as all other Best Western hotels. The breakfast provided was excellent. I would stay there again.
Comment from Hotel Management
Oct 11, 2017 by Vicky, Hotel Management
Dear Jerry, thank you for your feedback we hope we see you again when you are visiting the area. See you soon.
5 out of 5
by judy

Very Nice!!

Posted Sep 13, 2017 on Hotels
Everything was clean and it was very quiet. Breakfast was the normal and fine. Enjoyed our stay.
Comment from Hotel Management
Sep 19, 2017
Thank you so much for your wonderful comment. We hope everything went well during your stay and we hope to see you again soon. Best wishes, Vicky
4 out of 5
by Pamela

Posted Sep 10, 2017 on Hotels
Comment from Hotel Management
Sep 14, 2017
thank you Pamela, we are happy to know you enjoyed your stay with us and we hope to see you again soon. Best wishes, Vicky
4 out of 5
Recommended
for Everyone
by A verified traveler

great pool

Posted Sep 7, 2017
After a long day driving nothing better than a pool and comfortable bed. Kids loved it
Comment from Hotel Management
Sep 9, 2017 by Vicky, Hotel Management
thank you for your response. we hope you had a wonderful time with us and we hope to see you soon. safe travels
4 out of 5
by Paul

Nice little hotel

Posted Sep 5, 2017 on Hotels
Very clean, nice little hotel. Very good breakfast too
Comment from Hotel Management
Sep 9, 2017
Thank you Paul, we are happy to hear you enjoyed our hotel. please visit us again soon. best wishes, Vicky
5 out of 5
by Marc

Renovated older Motel

Posted Sep 5, 2017 on Hotels
This is an older motel style location, with multiple buildings. It's been recently updated to modern and clean standards. The room was clean, with an in the mode large marble counter top in the prodigious sink area . The breakfast area has nice outdoor seating, but the area where you get the food is extremely crowded. Speaking of crowded, the parking lot is very crowded. Bring the MGB, leave the Mega Cab at home, it won't fit. The only issues we had is the keys kept losing the programming, but the front desk was always helpful, offering the guests local attractions. The pool is stuffed into a corner of the parking lot by the main road, but it's clean and attractive once inside. This is a nice place to stay.
Comment from Hotel Management
Sep 9, 2017
Thank you Marc for your great feedback regarding your stay. We are happy to hear you have noticed our renovations. We work hard everyday to keep our guests satisfied. We hope to see you again soon. Best wishes, Vicky
3 out of 5
Recommended
for Everyone
by A verified traveler from california

Decent hotel rooms

Posted Aug 26, 2017
Decent rooms, decent breakfast. Need better beds.
Comment from Hotel Management
Aug 29, 2017 by Vicky, Hotel Management
Thank you Jenn, We are happy to hear you enjoyed your stay with us. We hope to see you again soon. King regards,
4 out of 5
by A verified traveler

Good, not great

Posted Aug 13, 2017 on Hotels
Walls were a little thin, bed was okay, Internet was SLOW 2Mb/s
Comment from Hotel Management
Aug 15, 2017
thank you for your feedback. we apologize for any inconvenience caused during your stay. We hope to see you again soon. Best wishes, Vicky
3 out of 5
by Terry

bed and shower

Posted Aug 5, 2017 on Hotels
bed was very uncomfortable and shower was terrible, no pressure.
Comment from Hotel Management
Aug 11, 2017
Thank you Terry for your response we appreciate your feedback whether its good or not. We will discuss your comments during our staff meetings. We hope you can give us another chance for a future stay. Best wishes, Vicky