I was extremely put off that somehow I had a smoking room reserved instead of non-smoking and there was no way for me to make changes. I tried to call Expedia, and got no answer; so she said she could give me a non-smoking room, but at the current much higher rate, which I declined.
The room was a bit musty and I thought it was from the smoking, but there was also a 1 inch opening on the bottom of the door and 1/2 opening on the sides, so I had to put a towel down to keep the ac inside.
Next, I noticed that the tub had bit been cleaned out from the previous people who stayed, which made the whole room then feel really unclean.
The little mini-fridge pretty much froze everything in it.
Finally, the Continental breakfast was extremely skimpy. On the first morning there liquid creamer was all curdled. By the second morning, there was no creamer and there was no cream cheese for the mini-bagels.
We suffered through because we could not get our money back, but the only nice thing was the lady at the front desk and I guess it was the cleaning lady - but neither of them could get me any good creamer either day or any more cream cheese.