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Hotel Troy Nairobi

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Outdoor pool, open 8 AM to 6 PM, free cabanas, pool umbrellas
In-room safe, free cribs/infant beds, free WiFi
In-room safe, free cribs/infant beds, free WiFi
In-room safe, free cribs/infant beds, free WiFi

Overview of Hotel Troy Nairobi

Hotel Troy Nairobi

3.0 star property

3.9/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Restaurant
  • Business services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Temperature checks
73 Magadi Road, Nairobi, 00509

Explore the area

  • Popular LocationGalleria Shopping Mall20 min walk
  • Popular LocationBomas of Kenya3 min drive
  • Popular LocationGiraffe Centre7 min drive
  • AirportNairobi (NBO-Jomo Kenyatta Intl.)23 min drive

Choose dates to view prices

About this area

Nairobi

Located in Nairobi, Hotel Troy Nairobi is in the historical district and in a regional park. The area's natural beauty can be seen at Nairobi National Park, while Bomas of Kenya and Karen Blixen Museum are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Nyayo National Stadium or Nairobi City Stadium. Discover the area's wildlife on a nearby safari, or try your luck with game drives and game viewing. Guests appreciate the hotel's location for the sightseeing.
Visit our Nairobi travel guideOpens in a new window
Map

What's nearby

  • Galleria Shopping Mall - 20 min walk
  • Bomas of Kenya - 3 min drive
  • Giraffe Centre - 7 min drive
  • The Karen Hospital - 8 min drive
  • Karen Blixen Coffee Garden and Cottages - 8 min drive

Getting around

  • Syokimau SGR Railway Station - 21 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 23 min drive

Restaurants

  • BBROOD — 3 min walk
  • Double Dragon Chinese Restaurant — 16 min walk
  • Urban Burger Galleria — 18 min walk
  • Artcaffe Galleria — 19 min walk
  • News Cafe — 5 min drive

About this property

Hotel Troy Nairobi

3-star hotel, walk to Nairobi National Park
An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a business center, and a children's pool. All 24 rooms offer free WiFi, room service, and LCD TVs with digital channels.
Hotel Troy Nairobi offers 24 accommodations with safes. LCD televisions come with digital channels. This Nairobi hotel provides complimentary wireless Internet access. Rooms have detached private bathrooms. Cribs/infant beds (complimentary) are also available. A nightly turndown service is provided and housekeeping is offered daily.
An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Roundtrip airport shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Food and drink

  • 1 1 restaurant
  • 1 1 bar
  • Room service available

Things to do

  • Children's pool
  • Outdoor pool
  • Playground
  • Volleyball

Family friendly

  • Children's pool
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • Free newspapers in lobby
  • Front-desk safe
  • No elevators

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English

Business services

  • Business center
  • Conference center
  • Meeting rooms - 2

Outdoors

  • BBQ grill(s)
  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Free cribs/infant beds

Bathroom

  • Bathroom (detached)

Entertainment

  • Digital channels
  • LCD TV

More

  • Safe
  • Turndown service

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Policies

Check-in

Check-in from 11:00 AM - 11:30 PM

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Airport shuttle transfer per adult: KES 3000 (one-way)
  • Airport shuttle transfer per child: KES 0 (one-way), (up to 18 years old)

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Pool access available from 8 AM to 6 PM

Property is also known as

Hotel Troy
Hotel Troy Nairobi
Troy Hotel Nairobi
Troy Nairobi
Hotel Troy Nairobi Hotel
Hotel Troy Nairobi Nairobi
Hotel Troy Nairobi Hotel Nairobi

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 47 out of 120 reviews
5 - Excellent 39%
Rating 4 - Good. 40 out of 120 reviews
4 - Good 33%
Rating 3 - Okay. 19 out of 120 reviews
3 - Okay 16%
Rating 2 - Poor. 7 out of 120 reviews
2 - Poor 6%
Rating 1 - Terrible. 7 out of 120 reviews
1 - Terrible 6%

4.1/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

3.6/5

Property conditions & facilities
Write a review

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was good.
Stayed 1 night in Aug 2021

1/5 Terrible

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It is like a disco, loud noise day and night. I chose the hotel because it is secluded and promised to be quiet, but the opposite is true.
Stayed 1 night in Dec 2020

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Homely stay
Homely as usual. A few good changes all around. Food was fantastic. Staff were very friendly.
Stayed 1 night in Oct 2020

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, helpful staff
Hotel Troy is in a convenient location near Galleria Mall and Nairobi National Park. The staff is very welcoming and helpful, although their service in the restaurant was very slow and inattentive. Rooms were clean and comfortable and it was clear that they aim to please their customers. We enjoyed our stay and if in the area will definitely stay again.
Stayed 1 night in Feb 2020

4/5 Good

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2019