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Hotel Troy Nairobi

Photo gallery for Hotel Troy Nairobi

Front of property
Outdoor pool, open 8 AM to 6 PM, free cabanas, pool umbrellas
Executive Suite | Terrace/patio
Executive Suite | In-room safe, blackout drapes, WiFi, bed sheets
In-room safe, blackout drapes, WiFi, bed sheets

Overview of Hotel Troy Nairobi

Hotel Troy Nairobi

3.0 star property

7.8/10 Good

Popular amenities

  • Pool
  • Restaurant
  • Business services
  • Bar
  • Laundry
  • Room service
Map
73 Magadi Road, Nairobi, 00509

Explore the area

  • Popular LocationGalleria Shopping Mall20 min walk
  • Popular LocationBomas of Kenya3 min drive
  • Popular LocationGiraffe Centre14 min drive
  • AirportNairobi (NBO-Jomo Kenyatta Intl.)23 min drive

Room options

About this area

Nairobi

Hotel Troy Nairobi is located in Langata, a neighborhood in Nairobi, and is in a regional park. The area's natural beauty can be seen at Nairobi National Park, while Bomas of Kenya and Karen Blixen Museum are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Nyayo National Stadium or Nairobi City Stadium. Discover the area's wildlife on a nearby safari, or try your luck with game drives and game viewing. Guests appreciate the hotel's location for the sightseeing.
Visit our Nairobi travel guideOpens in a new window
Map

What's nearby

  • Galleria Shopping Mall - 20 min walk
  • Bomas of Kenya - 3 min drive
  • The Karen Hospital - 8 min drive
  • Oloolua Nature Trail - 9 min drive
  • Giraffe Centre - 14 min drive

Getting around

  • Syokimau Station - 21 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 23 min drive

Restaurants

  • Java House - 19 min walk
  • Karen Hunters One Stop Centre - 5 min drive
  • Stedmak Gardens - 6 min drive
  • Art Caffé - 19 min walk
  • Brood Bakery and coffee Lounge - 3 min walk

About this property

Hotel Troy Nairobi

3-star hotel located in Langata
Located close to Bomas of Kenya, Hotel Troy Nairobi provides a roundtrip airport shuttle, a terrace, and a garden. In addition to a playground and dry cleaning/laundry services, guests can connect to in-room WiFi, with speed of 25+ Mbps.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with free cabanas, sun loungers, and pool umbrellas
  • A shopping center shuttle, tour/ticket assistance, and barbecue grills
  • A front-desk safe, wedding services, and luggage storage
  • A 24-hour front desk and 2 meeting rooms
  • Guest reviews say great things about the helpful staff and location
Room features
All 24 rooms have amenities such as safes, free bottled water, and WiFi.
Extra conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with tubs or showers and free toiletries
  • LCD TVs with digital channels
  • Fans and daily housekeeping

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Garden
  • In a regional park
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Detached private bathroom
  • Free toiletries
  • Shampoo
  • Slippers
  • Soap
  • Towels

Entertainment

  • LCD TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Fan
  • Safe

Similar properties

Policies

Check-in

Check-in from 11:00 AM - 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Airport shuttle transfer per adult: KES 3000 (one-way)
  • Airport shuttle transfer per child: KES 0 (one-way)

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators
Pool access available from 8 AM to 6 PM

Property is also known as

Hotel Troy
Hotel Troy Nairobi
Troy Hotel Nairobi
Troy Nairobi
Hotel Troy Nairobi Hotel
Hotel Troy Nairobi Nairobi
Hotel Troy Nairobi Hotel Nairobi

Frequently asked questions

Does Hotel Troy Nairobi have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 8 AM–6 PM.

How much does it cost to stay at Hotel Troy Nairobi?

As of Mar 29, 2023, prices found for a 1-night stay for 2 adults at Hotel Troy Nairobi on Mar 30, 2023 start from $47.86, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Troy Nairobi pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Troy Nairobi?

Check-in is from 11:00 AM - 11:30 PM.

What time is check-out at Hotel Troy Nairobi?

Check-out is at 10 AM.

Does Hotel Troy Nairobi provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Troy Nairobi located?

Located in Langata, this hotel is within 1 mi (2 km) of Nairobi National Park and Bomas of Kenya. Karen Blixen Museum and Kenyatta International Convention Centre are also within 9 mi (15 km).

Can I cancel my reservation for free at Hotel Troy Nairobi and receive a full refund?

Yes, Hotel Troy Nairobi offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Troy Nairobi cancellation policy on our site for more details about any exclusions or requirements.

Hotel Troy Nairobi Reviews

Hotel Troy Nairobi Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 48 out of 125 reviews" "
" "10 - Excellent 38%
Rating 8 - Good. 41 out of 125 reviews" "
" "8 - Good 33%
Rating 6 - Okay. 21 out of 125 reviews" "
" "6 - Okay 17%
Rating 4 - Poor. 8 out of 125 reviews" "
" "4 - Poor 6%
Rating 2 - Terrible. 7 out of 125 reviews" "
" "2 - Terrible 6%

8.1/10

Cleanliness

8.5/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Rebecca

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
We were so disappointed in the Hotel Troy, we left after one night. Many things were broken in my room, there were ants crawling all over the floor. The staff were very pleasant but way too few, so service was quite poor. Tea at breakfast the next morning took one hour to receive. I tried numerous times through emails and phone calls to speak with hotel management but still have not heard back from anyone regarding my concerns. I hope they'll do better! It's a pretty property.
Stayed 3 nights in Feb 2023

6/10 Okay

Virginie

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The cottage room was nice and pretty, with a little common area with couches and a kitchenette. The double room on the other side, not so much. Very hard to sleep because of the dogs barking or wimping most of the night and very basic room. The place is sadly run down, garden might have been beautiful in the past but could use some maintenance and the dining room is cold and unfriendly. Food was not the best we had. Still a good option if you just want a room to sleep and don’t want to spend too much. This is also conveniently located next to the elephant orphanage, the giraffe center and Nairobi National Park.
Stayed 1 night in Aug 2022

6/10 Okay

Helen

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Just an average hotel
The checkin process was disappointing as they couldn’t find my reservation for a while. Internet is very spotty. Staff are friendly but everything else was mediocre.
Stayed 1 night in Mar 2022

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for tucked away relaxing stay
This came recommended to me by a new acquaintance. Highly recommend for an out of the way, tucked in a wooded area to truly relax away from the city center. Near the national park, BOMAS, and regional Wilson Airport. Great service. Internet is intermittent, but manageable within the main reception/restaurant area and rooms above. Very clean!
Stayed 1 night in Feb 2022

8/10 Good

Maria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service at Troy hotel
The stay was great and the staff were very friendly. We had a nice relaxing day round the pool. The cottage was spacious and the setting was beautiful in the shade of the trees
Stayed 1 night in Oct 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was good.
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It is like a disco, loud noise day and night. I chose the hotel because it is secluded and promised to be quiet, but the opposite is true.
Stayed 1 night in Dec 2020

10/10 Excellent

Khipani

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Homely stay
Homely as usual. A few good changes all around. Food was fantastic. Staff were very friendly.
Stayed 1 night in Oct 2020

8/10 Good

susan diane

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, helpful staff
Hotel Troy is in a convenient location near Galleria Mall and Nairobi National Park. The staff is very welcoming and helpful, although their service in the restaurant was very slow and inattentive. Rooms were clean and comfortable and it was clear that they aim to please their customers. We enjoyed our stay and if in the area will definitely stay again.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2019