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Overview of Norfolk Towers Serviced Apartments

Photo gallery

Featured Image
Outdoor pool
In-room safe, soundproofing, iron/ironing board, free cribs/infant beds
In-room safe, soundproofing, iron/ironing board, free cribs/infant beds
32-inch flat-screen TV with satellite channels, TV
Entire apartment

Norfolk Towers Serviced Apartments

3.5 out of 5

3.9/5 Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Laundry
  • Outdoor Space
  • Housekeeping

Cleaning and safety practices

  • Professionally cleaned
  • Cleaned with disinfectant
  • 48-hour vacancy between guest stays

Explore the area

    Popular LocationKenya National Theatre3 min walk
    Popular LocationNairobi National Museum7 min walk
    Popular LocationJeevanjee Gardens15 min walk
    AirportNairobi (NBO-Jomo Kenyatta Intl.)20 min drive

Choose dates to view prices

Business Studio, 1 Queen Bed, Tower

  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

Apartment, 3 Bedrooms

  • 3 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

Apartment, 1 Bedroom

  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Apartment, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

About this area

Nairobi

Located in Nairobi, Norfolk Towers Serviced Apartments is in the city center and near the airport. Karen Blixen Museum and Kenya National Theatre are cultural highlights, and some of the area's activities can be experienced at Kenya Railway Golf Club and Muthaiga Golf Club. Looking to enjoy an event or a game while in town? See what's happening at Nyayo National Stadium or Nairobi City Stadium.
Popular Location

What's nearby

  • Kenya National Theatre - 3 min walk
  • Nairobi National Museum - 7 min walk
  • Jeevanjee Gardens - 15 min walk
  • City Market - 18 min walk
  • Central Park - 18 min walk

Getting around

  • Syokimau SGR Railway Station - 40 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 20 min drive

Restaurants

  • Lord Delamere Terrace — 3 min walk
  • Tatu Restaurant — 3 min walk
  • Lucca Restaurant — 12 min walk
  • Steers — 15 min walk
  • Zaytoon — 15 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Norfolk Towers Serviced Apartments

3.5-star apartments, walk to University of Nairobi
An outdoor pool, a meeting room, and concierge services are available at this apartment building. WiFi in public areas is free. Other amenities include dry cleaning, laundry facilities, and wedding services. Each apartment provides a sitting area and a refrigerator, plus free WiFi and a flat-screen TV with satellite channels. Additional amenities include a microwave, a laptop-compatible safe, and a shower.
Norfolk Towers Serviced Apartments offers 70 accommodations with laptop-compatible safes and irons/ironing boards. Accommodations offer separate sitting areas. Refrigerators and microwaves are provided. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with satellite channels. Housekeeping is provided daily.

Recreational amenities at the apartment include an outdoor pool.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Guest rooms kept vacant for 48 hours between stays
This information is provided by our partners.

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Family friendly

  • Children stay free
  • Free crib/infant bed

Food and drink

  • Refrigerator
  • Microwave
  • Oven
  • Cookware/dishes/utensils

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Towels provided

Living spaces

  • Sitting area

Entertainment

  • 32-inch flat-screen TV with satellite service

Outdoor areas

  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Soundproofing
  • Wheelchair accessible (with limits)
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Laptop-compatible safe
  • Wedding services
  • Front desk (limited hours)

Location highlights

  • Near the airport
  • In the business district
  • In the city center

Safety features

  • Fire extinguisher
  • Security system
  • Smoke detector

General

  • 70 rooms
  • 4 floors
  • 3 buildings

Similar properties

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

Policies

Check-in

Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 5:30 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 35 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 6 AM to 7 PM
Only registered guests are allowed in the guestrooms
Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Norfolk Towers Serviced Apartments Nairobi
Norfolk Towers Serviced Apartments
Norfolk Towers Serviced Nairobi
Norfolk Towers Serviced
Norfolk Towers Serviced Apartments Nairobi
Norfolk Towers Serviced Apartments Apartment
Norfolk Towers Serviced Apartments Apartment Nairobi

Frequently asked questions

Can I cancel my reservation for free at Norfolk Towers Serviced Apartments and receive a full refund?
Yes, Norfolk Towers Serviced Apartments offers free cancellation on select room rates, because flexibility matters! Please refer to Norfolk Towers Serviced Apartments cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Norfolk Towers Serviced Apartments?
As of Apr 13, 2021, prices found for a 1-night stay for 2 adults at Norfolk Towers Serviced Apartments on Apr 14, 2021 start from $69, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Norfolk Towers Serviced Apartments have a pool?
Yes, this property has an outdoor pool. Pool access is from 6 AM–7 PM.
Is Norfolk Towers Serviced Apartments pet-friendly?
No, pets are not allowed at this property.
How much is parking at Norfolk Towers Serviced Apartments?
This property doesn't offer parking.
What time is check-in at Norfolk Towers Serviced Apartments?
Check-in ends–anytime.
What time is check-out at Norfolk Towers Serviced Apartments?
Check-out is at 10 AM.
Does Norfolk Towers Serviced Apartments provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of USD 35 per vehicle applies.
Where is Norfolk Towers Serviced Apartments located?
Located in the heart of Nairobi, this apartment building is steps from Kenya National Theatre and University of Nairobi. Nairobi National Museum and Jeevanjee Gardens are also within 1 mi (2 km).

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 12 out of 49 reviews
5 - Excellent 24%
Rating 4 - Good. 25 out of 49 reviews
4 - Good 51%
Rating 3 - Okay. 7 out of 49 reviews
3 - Okay 14%
Rating 2 - Poor. 3 out of 49 reviews
2 - Poor 6%
Rating 1 - Terrible. 2 out of 49 reviews
1 - Terrible 4%

4.3/5

Cleanliness

3.9/5

Staff & service

3.3/5

Amenities

3.6/5

Property conditions & facilities

1/5 Terrible

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Could do better
Working holiday but could not get work done because their systems were always down. No response to requests for help.
Stayed 1 night in Mar 2020

2/5 Poor

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Ok Apartments horrible service
The apartments are ok but if you plan to get any work donr look elsewhere. The net or business office never works and no matter how many times you ssk for assistance no one cares. They have a technical support that works from home and the help they offer is telling you to wait till midnight and see if anything will work.
Stayed 1 night in Mar 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Staff very friendly and helpful
Stayed 2 nights in Dec 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fit the bill
Staff at gate were supee friendly and helpful, room was perfect for our needs.
Stayed 2 nights in Dec 2019

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Norfolk Towers excellent accommodation
NTSA is fine place to stay, spacious and well furnished rooms, wifi functioning well and fine staff. Excellent for work as well as for holiday trips. Certainly value for money, also due self catering facilities.
Stayed 4 nights in Nov 2019

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