Great amenities and staff
Posted Sep 13, 2016
I was initially dismayed to see the distance from the beach and a building obstructing the beach view, but the cleanliness and elegance of the resort plus the friendliness and helpfulness of the staff quickly dispelled that feeling. Great care was taken to meet all of our needs from check-in to check-out. Very rarely do I say I'd like to return to a resort, but I'd definitely like to return. It's been 30 years since we've been to "Mark-up Island"as it is known, but I was pleasantly surprised at the value of the experience here. The European vibe, the well-maintained grounds, the comfortable bedding (which is rare), the invisibility of the staff until they're wanted, the fact that no one had their hands out looking for tips, thoughtful amenities (e.g. coolers of water beach or pool-side or tomorrow's forecast delivered during turn-down service), the flexibility to have meals beach-side, in-room or in the resort restaurants -- all worked together to provide a wonderful guest experience. I appreciate the small things that please my senses -- like how things look & smell. Nothing smelled musty or of chlorine and everywhere the eye could see things were beautiful to look at like plants in corners and beautiful lobby furnishings. Such a great big step up from normal resorts. The best thing? Not being rushed out of the resort on check-out day. The fact we could store our bags, enjoy the resort for a few more hours and then be offered shower facilities sealed the deal for our return!