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New Orleans Marriott

Star Rating
4 out of 5

Photo gallery

Featured Image
Outdoor pool, sun loungers
Outdoor pool, sun loungers
Premium bedding, down comforters, in-room safe, desk
Premium bedding, down comforters, in-room safe, desk

Guest reviews

4.4 out of 5 Excellent
1,642 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air Conditioning
Restaurant
Gym
Breakfast Available

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitizer provided

Map

555 Canal St, New Orleans, LA

Explore the area

Popular LocationHarrah's New Orleans Casino4 min walk
Popular LocationAudubon Aquarium of the Americas6 min walk
Popular LocationSaenger Theatre8 min walk
AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)25 min drive

Choose dates to view prices

  • Room, 1 King Bed, Non Smoking

    Photos of Room, 1 King Bed, Non Smoking

    4.5/5 guest room rating

    Room amenities

    • 260 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsRoom, 1 King Bed, Non Smoking

  • Club Room, 1 King Bed, Business Lounge Access (Breakfast Included in Club Lounge)

    Photos of Club Room, 1 King Bed, Business Lounge Access (Breakfast Included in Club Lounge)

    4.3/5 guest room rating

    Room amenities

    • 260 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsClub Room, 1 King Bed, Business Lounge Access (Breakfast Included in Club Lounge)

  • Guest room, 1 King, City View

    Photos of Guest room, 1 King, City View

    4.2/5 guest room rating

    Room amenities

    • 260 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsGuest room, 1 King, City View

  • Guest room, 1 King, River View

    Photos of Guest room, 1 King, River View

    4.2/5 guest room rating

    Room amenities

    • 260 sq ft
    • River view
    • Sleeps 3
    • 1 King Bed
    More detailsGuest room, 1 King, River View

  • Executive Suite, 1 Bedroom

    Photos of Executive Suite, 1 Bedroom

    4.3/5 guest room rating

    Room amenities

    • 466 sq ft
    • River view
    • Sleeps 4
    • 1 King Bed
    More detailsExecutive Suite, 1 Bedroom

  • Executive Suite, 1 Bedroom, Tower

    Photos of Executive Suite, 1 Bedroom, Tower

    Room amenities

    • 708 sq ft
    • City view
    • Sleeps 4
    • 1 King Bed
    More detailsExecutive Suite, 1 Bedroom, Tower

  • Executive Room, 1 King Bed

    Photos of Executive Room, 1 King Bed

    4.7/5 guest room rating

    Room amenities

    • 323 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsExecutive Room, 1 King Bed

  • Room, 2 Double Beds, Non Smoking

    Photos of Room, 2 Double Beds, Non Smoking

    4.5/5 guest room rating

    Room amenities

    • 260 sq ft
    • City view
    • Sleeps 4
    • 2 Double Beds
    More detailsRoom, 2 Double Beds, Non Smoking

  • Room, 2 Double Beds, City View

    Photos of Room, 2 Double Beds, City View

    4.1/5 guest room rating

    Room amenities

    • 260 sq ft
    • City view
    • Sleeps 4
    • 2 Double Beds
    More detailsRoom, 2 Double Beds, City View

  • Club Room, 2 Double Beds, Business Lounge Access

    Photos of Club Room, 2 Double Beds, Business Lounge Access

    5/5 guest room rating

    Room amenities

    • 260 sq ft
    • City view
    • Sleeps 4
    • 2 Double Beds
    More detailsClub Room, 2 Double Beds, Business Lounge Access

About this area

New Orleans

Located in New Orleans's French Quarter neighborhood, New Orleans Marriott is in the city center. Jackson Square and Cafe Du Monde are notable landmarks, and the area's natural beauty can be seen at City Park and Audubon Park. Looking to enjoy an event or a game while in town? See what's going on at Mercedes-Benz Superdome. Water skiing and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with horse riding and hiking/biking trails nearby. Our guests appreciate the hotel's location for the sightseeing.

Visit our New Orleans travel guide
Map
Popular Location

What's nearby

  • Bourbon Street - 4 min walk
  • Harrah's New Orleans Casino - 4 min walk
  • Audubon Aquarium of the Americas - 6 min walk
  • Saenger Theatre - 8 min walk
  • Jackson Square - 9 min walk

Getting around

  • New Orleans Union Passenger Terminal - 8 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 25 min drive

Restaurants

  • Cana Street Pantry — 1 min walk
  • 5Fifty5 — 1 min walk
  • Palace Cafe - 1 min walk
  • The Ruby Slipper Cafe - 2 min walk
  • Mr. B's Bistro - 4 min walk
Questions about this property?Find answers

About this property

New Orleans Marriott

4-star New Orleans hotel in French Quarter, walk to Canal Street
A restaurant, an outdoor pool, and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a coffee shop/café, and a snack bar/deli are onsite. All 1333 rooms feature comforts like premium bedding and down comforters, while conveniences include refrigerators and coffee makers. WiFi and Netflix are standard, as are flat-screen TVs with cable channels.
New Orleans Marriott offers 1333 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 55-inch flat-screen televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include showers, designer toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard sanitization guidelines of Commitment to Clean (Marriott)

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per night)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking: USD 50.72 per day
  • Limited parking spaces
  • Parking height restrictions apply

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–11:30 AM on weekdays and 6:30 AM–noon on weekends: USD 24.00 per person
  • 1 restaurant and 1 coffee shop/café
  • 2 bars/lounges
  • Room service available

Things to do

  • 24-hour fitness center
  • Outdoor pool

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Multilingual staff
  • Porter/bellhop

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Conference space (86849 square feet)

Outdoors

  • Pool sun loungers

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Linens
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • Cable channels
  • Netflix
  • Pay movies
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in from 4:00 PM - anytime
Express check-in

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
It is property policy that all guests must wear a face mask within public areas of the property.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children 17 years old and younger stay free when using existing bedding
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 24.00 per person (approximately)
  • Fee for in-room wireless Internet: USD 12.95 per night (rates may vary)
  • Valet parking fee: USD 50.72 per day
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property
Guests are provided with hand sanitizer
The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Marriott Hotel New Orleans
Marriott New Orleans
New Orleans Marriott
Marriott New Orleans Hotel
Marriott Metairie
Marriott New Orleans Metairie At Lakeway Hotel Metairie
Metairie Marriott
Marriott New Orleans
New Orleans Marriott Hotel
New Orleans Marriott New Orleans
New Orleans Marriott Hotel New Orleans

Frequently asked questions

Can I cancel my reservation for free at New Orleans Marriott and receive a full refund?
Yes, New Orleans Marriott offers free cancellation on select room rates, because flexibility matters! Please refer to New Orleans Marriott cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an outdoor pool.
Is New Orleans Marriott pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this property?
Valet parking is available for USD 50.72 per day. Limited spots are available.
What time is check-in at New Orleans Marriott?
Check-in is from 4:00 PM–anytime.
What time is check-out at this hotel?
Check-out is at 11 AM. Late check-out is available for USD 50.00 (subject to availability).
Where is this hotel located?
Located in French Quarter, this hotel is within a 10-minute walk of Canal Street and Jackson Square. Cafe Du Monde and French Market are also within 15 minutes. New Orleans Union Passenger Terminal is 21 minutes by foot.

Guest reviews

Overall score and ratings for New Orleans Marriott

4.4
Excellent
1,642 reviews
5 - Excellent
966
4 - Good
466
3 - Okay
121
2 - Mediocre
63
1 - Poor
26
4.5
Cleanliness
4.5
Service and Staff
4.3
Amenities
4.4
Property condition
4.0 out of 5 Good
Verified traveler
Jul 28, 2020
    This traveler didn’t leave comments with their review
    Stayed 2 nights in Jul 2020
    3.0 out of 5 Okay
    Reema, Staten island, New York
    Traveled with partner
    Jul 28, 2020
    • Liked: Cleanliness, staff & service, property conditions & facilities

    Young lady Darrinell at the front desk was such an amazing young lady and very helpful. I hate that the rooms don't have a microwave and the nasty tiny one and only microwave is in the lobby and so dirty you don't wanna put ya food in there. Other then that it was ok

    Stayed 4 nights in Jul 2020
    5.0 out of 5 Excellent
    Verified traveler
    Jul 25, 2020
      This traveler didn’t leave comments with their review
      Stayed 3 nights in Jul 2020
      2.0 out of 5 Poor
      James, Pensacola, FL
      Traveled with family
      Jul 18, 2020
      • Liked: Cleanliness, property conditions & facilities
      • Disliked: Staff & service, amenities

      So disappointing. We chose to stay at the Marriott because of our status as Marriott Bonvoy status and because of their advertising is safe and clean they are during the COVID pandemic. Turned out they were not enforcing Louisiana’s face mask mandate. They were severely understaffed. The food availability was good but they closed it off much too early in the evening. We were fine with no housekeeping service during the stay, but if they’re going to do that they need to give guests plenty of towels, etc. and that wasn’t the card. Two towels for the two of us for three days. The management is thinking this through well enough!

      Stayed 2 nights in Jul 2020
      2.0 out of 5 Poor
      Sean, New York, New York
      Traveled with partner
      Jul 14, 2020
      • Disliked: Cleanliness, staff & service, property conditions & facilities

      Aside from the hotel having a nice smell when you enter, everything else was just below standard. Customer service definitely could have been better upon checking in. The room definitely needs to be updated. Our bathtub as well as bathroom sink kept clogging up. We actually notified concierge and they sent someone up to rectify the situation over the problem persisted. The mattress had some stains on the side of it. Overall, the room was not as clean as it could have been and upgrades definitely need to take place. I did not feel comfortable there and was pleased when it was time for my departure.

      Stayed 3 nights in Jul 2020

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