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1 bedroom, premium bedding, in-room safe, individually decorated
1 bedroom, premium bedding, in-room safe, individually decorated
Fridge, microwave, coffee/tea maker
Mini-Refrigerator

Guest reviews

4.5/5 Wonderful
1,262 reviews
Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Air Conditioning
  • Kitchen
  • Gym
  • Business Services

Map

Explore the area

Popular LocationJulia Street Cruise Terminal3 min walk
Popular LocationHarrah's New Orleans Casino7 min walk
Popular LocationNational World War II Museum7 min walk
AirportNew Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)22 min drive

Choose dates to view prices

  • Suite, 1 King Bed

    4.7/5 guest room rating

    Room amenities

    • 520 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsSuite, 1 King Bed
  • Suite, 1 Queen Bed, Bathtub

    4.9/5 guest room rating

    Room amenities

    • 415 sq ft
    • City view
    • Sleeps 2
    • 1 Queen Bed
    More detailsSuite, 1 Queen Bed, Bathtub
  • Suite, 2 Queen Beds, Bathtub

    4.3/5 guest room rating

    Room amenities

    • 640 sq ft
    • City view
    • Sleeps 4
    • 2 Queen Beds
    More detailsSuite, 2 Queen Beds, Bathtub
  • Suite, 1 Queen Bed, Accessible

    4.9/5 guest room rating

    Room amenities

    • 520 sq ft
    • City view
    • Sleeps 2
    • 1 Queen Bed
    More detailsSuite, 1 Queen Bed, Accessible
  • Suite, 1 Queen Bed, Accessible, Bathtub

    4.6/5 guest room rating

    Room amenities

    • 520 sq ft
    • City view
    • Sleeps 2
    • 1 Queen Bed
    More detailsSuite, 1 Queen Bed, Accessible, Bathtub
  • Suite, 1 King Bed, Bathtub

    4.8/5 guest room rating

    Room amenities

    • 520 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsSuite, 1 King Bed, Bathtub
  • Suite, 1 Double Bed, Bathtub

    4.7/5 guest room rating

    Room amenities

    • 415 sq ft
    • City view
    • Sleeps 2
    • 1 Double Bed
    More detailsSuite, 1 Double Bed, Bathtub
  • Executive Suite, 1 King Bed

    4.5/5 guest room rating

    Room amenities

    • 640 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsExecutive Suite, 1 King Bed

About this area

New Orleans

Located in New Orleans's Central Business District neighborhood, The Mercantile Hotel New Orleans is in the business district. The area's natural beauty can be seen at Jackson Square and Louis Armstrong Park, while Audubon Aquarium of the Americas and Audubon Zoo are popular area attractions. Looking to enjoy an event or a game? See what's going on at Smoothie King Center or Mercedes-Benz Superdome. Our guests appreciate the hotel's location for the sightseeing.

Visit our New Orleans travel guide
Map
Popular Location

What's nearby

  • Julia Street Cruise Terminal - 3 min walk
  • Harrah's New Orleans Casino - 7 min walk
  • National World War II Museum - 7 min walk
  • Ernest N. Morial Convention Center - 9 min walk
  • Audubon Aquarium of the Americas - 10 min walk

Getting around

  • New Orleans Union Passenger Terminal - 17 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 22 min drive

Restaurants

  • Fulton St. Bistro | Bar - 2 min walk
  • Briquette - 2 min walk
  • Pie - 2 min walk
  • The District - 2 min walk
  • Tommy's Cuisine - 2 min walk
Questions about this property?Find answers

About this property

The Mercantile Hotel New Orleans

3-star New Orleans hotel in Central Business District, walk to Julia Street Cruise Terminal
Along with a 24-hour fitness center, this smoke-free hotel has a bar/lounge and valet parking. Free continental breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite. All rooms are individually decorated and offer free WiFi and hair dryers. Kitchenettes with refrigerators and microwaves are standard, and guests will also find flat-screen TVs with cable channels and living rooms.
The Mercantile Hotel New Orleans offers 90 air-conditioned accommodations with safes and coffee/tea makers. These individually decorated accommodations have separate living rooms. Beds feature premium bedding. Flat-screen televisions come with cable channels. Accommodations at this 3-star hotel have kitchenettes with refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Valet parking: USD 42 per day
Street parking

Food and drink

Free continental breakfast available daily 6:00 AM–10:00 AM
1 bar
Coffee/tea in common area(s)

Things to do

24-hour fitness center
Art gallery

Family friendly

Dry cleaning service
Kitchenette
Microwave
Refrigerator
Separate living room

Conveniences

Elevator
Free newspapers in lobby

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Luggage storage

Languages spoken

English

Business services

1 meeting room
Business center

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair accessible (may have limitations)

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Heating
Linens
Premium bedding

Bathroom

Free toiletries
Hair dryer
Towels

Entertainment

Cable channels
Flat-screen TV

Food and drink

Coffee/tea maker
Kitchenette
Microwave
Refrigerator

More

Desk
Guidebooks/recommendations
Individually decorated
Iron/ironing board
Laptop-friendly workspace
LED light bulbs
Phone
Recycling
Safe
Separate living room
Separate sitting area

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 24 June 2020 to 1 September 2020 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

American ExpressDiners ClubDiscoverMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Valet parking fee: USD 42 per day
  • In-room safe fee: USD 0.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No onsite parking is available.

Property is also known as

Mercantile Hotel New Orleans
Mercantile Hotel
Mercantile New Orleans
The Mercantile Orleans Orleans
The Mercantile Hotel New Orleans Hotel
The Mercantile Hotel New Orleans New Orleans
The Mercantile Hotel New Orleans Hotel New Orleans

Frequently asked questions

Can I cancel my reservation for free at The Mercantile Hotel New Orleans and receive a full refund?
Yes, The Mercantile Hotel New Orleans offers free cancellation on select room rates, because flexibility matters! Please refer to The Mercantile Hotel New Orleans cancellation policy on our site for more details about any exclusions or requirements.
Is this property pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this property?
Valet parking is available for USD 42 per day.
What time is check-in at this property?
Check-in is from 3 PM–midnight.
What time is check-out at this hotel?
Check-out is at 11 AM.
Where is this hotel located?
Located in Central Business District, this hotel is steps from The Outlet Collection at Riverwalk and Julia Street Cruise Terminal. Harrah's New Orleans Casino and National World War II Museum are also within 10 minutes. New Orleans Union Passenger Terminal is 17 minutes by foot.

Guest reviews

Overall score and ratings for The Mercantile Hotel New Orleans

4.5
Wonderful
5 - Excellent
819
4 - Good
343
3 - Okay
56
2 - Mediocre
28
1 - Poor
16
4.6
Cleanliness
4.6
Service and Staff
4.2
Amenities
4.5
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Oct 2019

5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 2 nights in Mar 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Great Time. Nice hotel

    We really had an excellent time. The staff was excellent and very accommodating. Request a room on the upper floors so you can have a view of the beautiful city. Excellent location. Two blocks from Harrahs Casino. Only downfall was food. Don’t plan on any meals at hotel. Breakfast was just pastries, coffee, juice, and fruit. Most hotels now offer some type of hot foods like waffles, oatmeal, bacon, etc. Mercantile did not. Also, You definitely need to have dinner elsewhere. Limited menu but great bar.

    Stayed 3 nights in Mar 2020

    4/5 Good

    • Liked: Cleanliness, staff & service
    • Disliked: Property conditions & facilities

    Quaint is the word I would use to describe this hotel. It is very nice in the room, the record players with the jazz records is a great touch. Likewise, the rooms are spacious and provide ample space for you to set up shop if you are staying for a while. The continental breakfast was another welcome departure from what has become the norm in hotel amenities these days. However, the hotel loses some points due to the nature of the extremely thin walls between rooms. To be clear, this is not usually an issue I'd imagine. To my chagrin though, the individual staying in the room next to mine snored so loud it was clearly audible in my room and the hallway. Needless to say, I was not going to get any sleep. The hotel wins back points as the staff were extremely helpful and courteous in moving me to another room in the hotel. The hotel is also very convenient to a lot of places, I didn't need to take an uber once while I was visiting. In all, it was an enjoyable experience and I would stay again. Albeit, next time I will bring ear plugs.

    Stayed 5 nights in Mar 2020

    4/5 Good

    • Liked: Staff & service, amenities, property conditions & facilities

    Stayed 3 nights in Mar 2020