Northtown Center at Amherst Tours

The best part of this hotel is the staff. They were extremely friendly and accommodating. It balanced off how old and worn out the hotel is. There is definitely room for improvement on the facilities and cleanliness of the hotel.

The location was excellent - in a lovely tree filled neighborhood within easy walking of the main commercial streets. The room was comfortable, clean, no frills, but did have a little fridge. no complaints. But there is a general air of disinterest in the details that make for a truly pleasant experience. The Keurig coffee maker in the lobby of the guest building was a plus, but no milk, only artificial creamers. There were unwatered dead plants in the public areas and the inn went cheap on guest toiletries and the continental breakfast. The mini pastries were stale and tasteless. There is a restaurant in the inn with lovely outside seating, but dining experience was disappointing the food was only fair. A tomato salad special - about $16 - had only 2 small pieces of chopped tomato. Service was friendly and reasonably professional. This would be a great place to sit outside for drinks.

its a very cute place. enjoyed the pool and hot tub. many of the light fixtures do not work. the drain in the bathroom sink was EXTREMELy slow