8/10 Very Good! (1,820 reviews)
Housekeeping apparently costs $180 USD unless you're there for over 14 days to then qualify for house keeping on day 15 free of charge. Our pool towels were missing from our room and the playpen we requested for our baby was broken. The pools were filled with debris (understandable seeing as there is a lot of foliage around the pools) but no maintence people clean it out throughout the day. The arcade is EXPENSIVE. The games are 20+ tickets each. The coffee stand closes in the (very) early afternoon. Front desk staff doesn't communicate well. This place nickel and dimes you for everything. The elevator had a communication failure and was beeping the entire stay. If you're looking for a family fun property like this, stay at The Grove down the road. It's better, cheaper, more updated rooms and the waterpark is included in your stay unlike this resort.
Reviewed on Mar 20, 2026