“Good location. Pretty lobby. Room we got was extremely noisy. Right under the mechanical compressors etc.. staff was not helpful in accommodating a change of room even though hotel was not full. Check out staff needs retraining with customer service. Very unpleasant disposition.”
“The front manager was very monotone and unenthusiastic whenever we interacted. She also has difficulty communicating with guests in a timely manner, evidently shown when we tried to call the front desk but had to wait extremely long for her to just pick up.
Hotel-wise, they didn’t have any slippers even when requested. The breakfast was also only mediocre at best. Nothing terrible, but nothing exciting either.
All in all, it was a very average experience.”
“The breakfast was decent, the room was clean and spacious, the staff was awesome, and the amenities were good. Also, in a very convenient location for grocery or any other shopping needs.”