Florida Museum of Natural History Tours

Room was very very clean and had plenty of towels and toiletries for our stay. I took off 1 star for just being a bit outdated and “tired” looking, a lingering sour gym sock smell, and in walls. Close enough to Universal and restaurants. Pros: Clean Location We have lovely view of lake Close to Universal and parks Staff was friendly and ver accommodating. We were allowed to check in much earlier when we arrived in town early. Plenty of towels, toiletries and dish/laundry soap Lovely fully screened balcony Free parking Shuttle access to Universal Pizza was good on site Having kitchen was very nice! Cons: Needs a refreshing on decor/updated needed There was a terrible sour smell that kept coming through vents. Took 2.5 hours to get extra coffee we called and requested Temp only went down to 68 degrees and we do prefer to sleep in colder room at night We were in bed and our neighbors were getting busy…literally felt the walls shake causing my head to bang against the wall…so thin walls and yes you can hear the moans, laughs and voices in neighboring units Our TV was so tilted on the wall it looked like it would fall off Overall we would stay here again. Even with the cons listed, it was not all the time and the pros were much more important and our weight the cons. As for our neighbors…we weren’t too bothered because it only lasted about 2 minutes.

clean and beautiful

They messed up my reservation for our second and third days by putting my name incorrectly. I was called out of the pool in front of all the guests in the middle of the dayand made to go to the front desk. Only to find we had to scurry to pack our belongings and moved to another room. No fault of ours yet we were left to fend for ourselves. . It took 1 1/2 hours of prime day with our friends. It was humiliating and beyond inconvenient. We were compensated with 2 free drinks tickets. Judge for yourself if this was proper and professional.