Ratings based on 995 Verified Reviews

3.7 out of 5
74% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted Sep 20, 2017
Terrible facilities Overpriced hotel ...............................
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 9, 2017
The hotel room was better than I expected it to be, and very comfortable.
Comment from Hotel Management
Sep 15, 2017 by Jack.H, Hotel Management
Thank You.
3 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia

Small things matters!!

Posted Sep 5, 2017
Pros: Lobby
Cons: Door painting,hardware of rooms such as Remote etc...
We reported phone malfunctioning right after check in.Guest representative said it will be fixed next morning,and wasn't fixed till we checked out and we stayed for 4 nights!!
Comment from Hotel Management
Sep 8, 2017 by Jack H., Hotel Management
Sorry for the inconvenience. Thanks for the information.
4 out of 5
Recommended
for Everyone
by A verified traveler from florida

Nice hotel , close to everything

Posted Sep 2, 2017
Very good, the staff is very professional , I like the location , you have shopping and restaurants very close The price is good
Comment from Hotel Management
Sep 8, 2017 by Jack H., Hotel Management
Thanks for staying with us.
5 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia

Posted Aug 20, 2017
Besides the power outrage that happened everything was awesome and staff accommodated us even with out the computers running
Comment from Hotel Management
Aug 28, 2017 by Jack H., Hotel Management
Thank you.
4 out of 5
Recommended
for Everyone
by A verified traveler from Fort Lauderdale Florida

great hotel

Posted Aug 1, 2017
If you are staying in the northeast Area of Philadelphia the hotel is in a great location close to everything restaurants stores
Comment from Hotel Management
Aug 11, 2017 by Jack H., Hotel Management
Thanks for the kind words
3 out of 5
Recommended
for Everyone
by A verified traveler

Friendly Hotel

Posted Jul 24, 2017
Pros: Friendly staff.
Cons: Location was a little hard to find. The entrance road is very narrow.
Find a bug on the curtain but the hotel staff was very helpful to clean it. TV was out-dated. Everything else was just fine.
Comment from Hotel Management
Aug 11, 2017 by Jack H., Hotel Management
Thank you for completing a review, and sorry for any inconvenience you may have experienced.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 3, 2017
Toilet wouldn't flush but besides that hotel was nice
2 out of 5
by A verified traveler

The hotel and the room itself was dirty. IMPROVE

Posted Jun 28, 2017
Pros: The staff was the best and it's only shining glory. Need to retrain the cleaning staff to do a better job.
Cons: Yes. Clean or paint the stained wall and improve on the cleaning process as a whole.
Location: It was close to where we needed to be.
While a hotel can be older, there is no reason for a hotel to be dirty. The bathroom was dirty. There was a piece of candy (like a sweet tart) that laid in the corner of our bathroom by the door. The walls are stained. The bed was clean and comfortable and for that we were grateful. It would have helped if this hotels walls were stained and dirty. There was also a piece of paper on the floor. I left it there as a way to see if the hotel carpet gets vacuumed. It was there the whole time. The saving grace was the staff. Extremely friendly and helpful. Another disappointment was the restaurant. We ate breakfast the morning of the funeral and ordered off the menu. It was not very good. And I am someone very easy to please food wise. The coffee had grounds in it. But the most disgusting thing was that I picked up a clean mug off of the table next to me to help myself to a second cup of coffee and inside that mug was a small plastic butter container that was stuck to the bottom. The condition of the hotel and it cleanliness was enough to make someone gag. Very disappointing. Again, if it wasnt for the staff who was kind and always had a smile and a greeting for you, this would have been one of the worst experiences of my travel experiences.
4 out of 5
by James

Clean, comfy rooms at a fair price

Posted Jun 22, 2017 on Hotels
Convenient location if you are going to Northeast Philly. I have stayed their many times as I have family in the area. Honestly my only disappointment is that all but did away with the nice small craft beer selection they used to have in the lobby bar. Just one local seasonal but you are not going their to enjoy the wonderful craft beer scene of Philly, they are plenty of bar and breweries that can help you with that! Clean, comfortable rooms.
Comment from Hotel Management
Jun 28, 2017
Thank you for the great review. As far as the craft beers, we currently have on tap, Victory Summer Love, Yards Saison and Leinenkugel Summer Shandy. Please stop by on Wednesday nights for our Best Brew Promotion. Jack H.