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"Nice place to stay"

"What a gem of a hotel in Medford. So clean. Great restaurant. Great breakfast. Great staff."

"great service"

"Nice, place breakfast was not worth 5.00 or the trouble."

"Check-in and room arrival was great. The dining room and continental breakfast were decent and everything was monitored to ensure there was plenty. I had dinner here last time I stayed and it was quite good. Room was great. Nice fireplace with a view of the property. Road noice (from I5 is pretty noticeable, but after a bit it faded and I didn't have any issues sleeping. I would have given the place a 5, if it were not for the fact that it needs some sprucing up. Granted, it is end of snow season and getting into Spring/Summer. But, something as simple as keeping the elevator clean (it was pretty messy) or checking the room a bit closer (Tub was a bit dirty and the cleaning staff missed some areas). Overall though, the staff made up for it by being attentive and friendly! And, I would stay again for sure if passing through the area."

"Refund policy sucks long hard donkey wang. Shame on the whole industry. Bunch of users. I’ll travel less now. "

"The room was clean and the staff was friendly. The hotel is a bit outdated and could use some updates. The beds are very firm. I was in the business center when a disgruntled customer came in and overheard Ashley (?) respond to the customer in a professional and kind manner. The customer was being ridiculous and she handled it well. "

"Outdated but affordable "

"We have stayed at the Flagship several times in a double queen room-which are back away from the road. This time we were in a queen right be the man road and it was so loud. So much traffic sounds not to mention people walking by, arguing and talking-don’t stay in the rooms right in front of you want to sleep! The carpet was so stained and the shower was so old. The bathroom sink needed a filter on the faucet-water sprayed everywhere. "