Accommodation By Willow Brook Lodge

Photo gallery for Accommodation By Willow Brook Lodge

Primary image
Indoor spa tub
Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Desk, laptop workspace, blackout drapes, iron/ironing board

Overview of Accommodation By Willow Brook Lodge

Accommodation By Willow Brook Lodge

2.5 star property

4.5/5 Wonderful

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
3035 Parkway, Pigeon Forge, TN, 37863

Explore the area

  • Popular LocationPigeon Forge Factory Outlet Mall7 min walk
  • Popular LocationIsland at Pigeon Forge15 min walk
  • Popular LocationLeConte Center At Pigeon Forge19 min walk
  • AirportKnoxville, TN (TYS-McGhee Tyson)54 min drive

Choose dates to view prices

About this area

Pigeon Forge

Located in Pigeon Forge, Accommodation By Willow Brook Lodge is connected to the convention center. Island at Pigeon Forge and Tanger Outlets are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore The Ripken Experience - Pigeon Forge and Great Smoky Mountains National Park. Traveling with kids? Don't miss Crave Golf Club and Dollywood. Kayaking and water tubing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and mountain climbing nearby.

What's nearby

  • Crave Golf Club - 4 min walk
  • Pigeon Forge Factory Outlet Mall - 7 min walk
  • Pigeon Forge Gem Mine - 7 min walk
  • Island at Pigeon Forge - 15 min walk
  • LeConte Center At Pigeon Forge - 19 min walk

Getting around

  • McGhee Tyson Airport (TYS) - 54 min drive

Restaurants

  • Alamo Steakhouse - 3 min walk
  • Mama's Farmhouse - 4 min walk
  • Kinkaku Japanese Steak House - 5 min walk
  • Bennett's Pit Bar-B-Que - 5 min walk
  • JT Hannah's Kitchen - 7 min walk

About this property

Accommodation By Willow Brook Lodge

Family-friendly hotel connected to the convention center in Pigeon Forge with 2 spa tubs
An indoor pool, a restaurant, and coffee/tea in a common area are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and a children's pool are onsite.
Accommodation By Willow Brook Lodge offers 156 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 43-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Renovation of all guestrooms was completed in April 2020.

2 spa tubs are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a waterslide and a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • Coffee/tea in common area(s)

Things to do

  • 2 spa tubs
  • Bike parking
  • Children's pool
  • Fishing
  • Indoor pool
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Pool gate
  • Refrigerator
  • Seasonal outdoor pool
  • Waterslide

Conveniences

  • Elevator
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • Picnic area
  • Pool sun loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar in shower
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas
  • Fireplace in lobby
  • Renovated entire property - April 2020
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 43-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products used
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - 7:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The seasonal pool will be open from April to September
Pool access available from 9:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Accommodation Willow Brook Lodge Pigeon Forge
Accommodation Willow Brook Lodge
Accommodation Willow Brook Pigeon Forge
Accommodation Willow Brook
Accommodation By Willow Brook
Accommodation By Willow Brook Lodge Hotel
Accommodation By Willow Brook Lodge Pigeon Forge
Accommodation By Willow Brook Lodge Hotel Pigeon Forge

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 635 out of 1000 reviews
5 - Excellent 64%
Rating 4 - Good. 279 out of 1000 reviews
4 - Good 28%
Rating 3 - Okay. 56 out of 1000 reviews
3 - Okay 6%
Rating 2 - Poor. 23 out of 1000 reviews
2 - Poor 2%
Rating 1 - Terrible. 7 out of 1000 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.4/5

Property conditions & facilities

4.5/5

Eco-friendliness

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great staff! Breakfast is great.
Stayed 4 nights in Aug 2022

4/5 Good

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The water slide and having 2 hottubs and 2 pools was awesome.
Stayed 3 nights in Aug 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Room was clean and comfortable. Pools were very nice. Nice large eating area with very good breakfast choices.
Stayed 3 nights in Aug 2022

5/5 Excellent

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time. Room was clean pool's were beautiful. Employees were so nice and helpful. We will definitely stay here again.
Stayed 2 nights in Aug 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this property, especially the indoor pool/hot tub area. The room was clean and welcoming. Breakfast was delicious with many options. Wonderful staff!
Stayed 2 nights in Jul 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay all was very nice with friendly staff
Stayed 2 nights in Jul 2022

3/5 Okay

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Rooms and hard surfaces could use a good, deep cleaning. Shower had very little water pressure, more of a mist. Indoor pool was cloudy. Staff was great, and always very accommodating and friendly. Coin laundry on site.
Stayed 6 nights in Jul 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I’ve been around traveling and went to some fancy hotel at 700$ a night with dirty room, This hotel was really clean and so friendly.
Stayed 2 nights in Jul 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the atmosphere. The room was clean. We had a corner unit in the front. We did hear a lot of traffic.
Stayed 3 nights in Jul 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Willowbrook was excellent in staff.room size and decor and the beds and pillows were the best...full breakfast with staff..pools were loved by all.and our balconey view was perfect..located within walking distance of many favorites and the island
Stayed 2 nights in Jul 2022