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Starting with the valet and bellhop to the cleaning staff everyone is super friendly and chill. Loved the whimsical decor and attention to detail. Beds were soft and comfortable and we were beyond thrilled to be within walking distance to museums and restaurants. Definitely would come back to this ...
This relatively new hotel provides a great ambiance in the foyer and on site dining bistro. We were particularly glad after a long day of driving to check in and have a light dinner and drink in the private banquettes ... yes with individual TVs.
Loved our stay just wish there was a breakfast included with little kids it is a must.
Everybody very friendly and the rooms were very clean!
Great breakfast, great free shuttle within local area, nice big rooms, helpful staff. Very close to Duquesne. Definitely recommend.
The hotel was in a great location, close to Heinz Field and walking distance to many restaurants downtown. The staff were very helpful, and friemdly, and the rooms were clean and comfortable. The hotel is an older hotel, with an old world charm- so if you like more modern accommodations, this is ...
Bit disappointed this time around. Bathroom was a bit dirty. No towels for swimming pool. Underprepared for breakfast and no coffee. Glad we had excellent experience before. Will give another shot in the future.
Nice clean hotel and very friendly staff. At check in there seem to be an issue with having two reservations and showing one was prepaid. We did not think we had and after some checking by staff and also by me online with our credit card companies, it appeared that Hilton Honors had an outdated card ...
The check in seemed rushed, and I had to ask the agent to repeat himself so I could understand what he was saying. I did appreciate being asked if I wanted a higher or lower floor because the main floor can become loud if events are taking place. The room was fine other than finding a pair of socks ...
Front desk very helpful on our arrival. Room very nice, room service quick, food very good and young chap who delivered food very polite, however, housekeeping did not do our room on the Sunday. The lady with the towels did come and sort out the bathroom but the beds, coffee, etc. were not done. ...
Smoke Free place. good FREE breakfast. Staff were really friendly and helpful. close to Robinson mall. and many restaurants. will stay here again when in town to attend another Steelers game. Good Job Fairfield Inns and Suites.
I stay at this hotel every year for my annual trip to Pittsburgh. I won't stay anywhere else.
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