Villas in Plainview

"Staff wasn’t knowledgeable about the parking. Parking was said to be $25 each time you exit the parking but when asked how to access parking because the garbage door was closed, I was told a parking attendant should be present in which this wasn’t true the entire weekend stay. So was forced to park in another garage that was luckily around the block. It was that or pay for street parking every two hours. The room was clean. The tv did not work so had to ask for someone to come fix. Also, the elevators are extremely slow and our room was on the 17th floor for a “view.” The slow elevators made the view not even worth it. At one point I had gotten on the elevators after getting breakfast on the 2nd floor and someone had pushed every button so it was an extremely long ride back up to my floor. Overall it was an average stay but I wouldn’t stay here again"

"Clean and serviceable room, convenient to Citi Field and LGA"

"Would stay here again"

"Love the rice porridge for breakfast… Staff are really nice and accommodating. "

"Hotel needs a nice renovation"

"Didn’t like at all. I been to a may Sheraton hotels and they are so clean beautiful people very friendly. But not this one."

"Was good "

"hell place"

"I would give zero stars if I could. The front desk person was extremely rude and unprofessional. When we arrived, we weren't even allowed to check in or wait-he told us we had to leave the premises because it wasn't yet the 3 p.m. check-in time. We politely asked about the possibility of an early check-in, but he was completely unwilling to help and had a very dismissive attitude. There was no effort to accommodate us, offer alternatives, or even speak respectfully. This was by far the worst service I've ever experienced at a hotel. Customer service like this is unacceptable, and it completely ruined our experience in this hotel and area. I would not recommend staying here. I felt unsafe with the hostile attitude and behavior and ended up canceling our stay and looked for another hotel."