Holiday Inn Express Hotel & Suites Portland-Jantzen Beach, an IHG Hotel

Photo gallery for Holiday Inn Express Hotel & Suites Portland-Jantzen Beach, an IHG Hotel

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Indoor pool
Indoor pool
Indoor pool
Premium bedding, down comforters, pillowtop beds, desk

Overview of Holiday Inn Express Hotel & Suites Portland-Jantzen Beach, an IHG Hotel

Holiday Inn Express Hotel & Suites Portland-Jantzen Beach, an IHG Hotel

2.5 star property

4.2/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
2300 N Hayden Island Dr, Portland, OR, 97217

Explore the area

  • Popular LocationJantzen Beach Center7 min walk
  • Popular LocationOregon Zoo14 min drive
  • AirportPortland, OR (PDX-Portland Intl.)16 min drive
  • Popular LocationMultnomah Falls41 min drive

Choose dates to view prices

About this area

Portland

Located in Hayden Island neighborhood, Holiday Inn Express Hotel & Suites Portland-Jantzen Beach, an IHG Hotel is connected to a shopping center. Roseland Theater and Keller Auditorium are cultural highlights, and travelers looking to shop may want to visit Jantzen Beach Center and Lloyd Center. Check out an event or a game at Portland International Raceway, and consider making time for Oregon Zoo, a top attraction not to be missed.

What's nearby

  • Jantzen Beach Center - 7 min walk
  • Interstate Bridge - 3 min drive
  • Portland Expo Center - 3 min drive
  • Oregon Zoo - 14 min drive
  • Multnomah Falls - 41 min drive

Getting around

  • Delta Park-Vanport Station - 5 min drive
  • Vancouver Station - 11 min drive
  • Portland International Airport (PDX) - 16 min drive

About this property

Holiday Inn Express Hotel & Suites Portland-Jantzen Beach, an IHG Hotel

Pet-friendly hotel connected to a shopping center in Hayden Island, walk to Jantzen Beach Center
This smoke-free hotel features an indoor pool, a fitness center, and a sauna. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a spa tub, coffee/tea in a common area, and a business center.
Holiday Inn Express Hotel & Suites Portland-Jantzen Beach, an IHG Hotel offers 74 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Portland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global), Intertek Cristal (3rd party expert - Global), and SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM–9:00 AM
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool
  • Sauna
  • Spa tub

Family friendly

  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Mini-fridge

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Multilingual staff

Business services

  • Business center
  • Conference space (440 square feet)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Free rollaway beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone

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Policies

Check-in

Check-in from 4 PM - 7 AM
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room (up to 75 lbs)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 4 children 14 years old and younger stay free when using existing bedding
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Up to 4 children 14 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Express Hotel Portland-Jantzen Beach
Holiday Inn Express Portland-Jantzen Beach
Holiday Inn Express Hotel Portland-Jantzen Beach
Holiday Inn Express Portland-Jantzen Beach
Holiday Inn Express Hotel Suites Portland Jantzen Beach
Hotel Holiday Inn Express Hotel & Suites Portland-Jantzen Beach
Holiday Inn Express Hotel Suites Portland Jantzen Beach
Holiday Inn Express Hotel
Holiday Inn Express
Express Portland Jantzen

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 254 out of 539 reviews
5 - Excellent 47%
Rating 4 - Good. 203 out of 539 reviews
4 - Good 38%
Rating 3 - Okay. 48 out of 539 reviews
3 - Okay 9%
Rating 2 - Poor. 20 out of 539 reviews
2 - Poor 4%
Rating 1 - Terrible. 14 out of 539 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

4.3/5

Eco-friendliness

4/5 Good

Liked: Staff & service, amenities, property conditions & facilities
facility was nice, clean, staff was ok food was great! pool spa hot tub exercise room great
Stayed 2 nights in Jun 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location
Stayed 2 nights in May 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice breakfast, parking on property
Stayed 1 night in May 2022

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived Friday night for an event that lasted all weekend. Saturday morning before leaving I called the front desk to ask if maid service was available. I was told that I would receive maid service as long as my do not disturb sign was not on the door. We left at 8:30 AM and returned after 10 PM on Saturday. No one had been in the room. I called down to the front desk and was told that the maids had already gone home for the day and nothing could be done. I asked the man at the front desk to make a note that I definitely wanted maid service on Sunday. We left Sunday morning at 8:30 AM and returned after 9 PM. No one had been in the room. I walked down to the front desk to complain. I asked for a manager to call me Monday morning. I did not receive a call. We did not use the pool or eat the free breakfast. I just wanted clean towels and the garbage to be removed. We’ll never stay here again!
Stayed 3 nights in Apr 2022

1/5 Terrible

Traveled with partner
Disliked: Cleanliness
Someone upstairs above us was jumping around their room all night. I called to ask the front desk to say something but it continued. The homeless population around this hotel is horrible. The streets are filled with potholes. Horrible experience.
Stayed 1 night in Apr 2022