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Dreams Aventuras Riviera Maya - All Inclusive

4.5 star property
Luxury property on the beach, with 2 outdoor pools

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Photo gallery for Dreams Aventuras Riviera Maya - All Inclusive

Exterior
Free minibar, in-room safe, desk, blackout drapes
2 outdoor pools, free cabanas, pool umbrellas
Beach bar
Beach/ocean view
VIP Access

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Bar

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Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Preferred Club Ocean Front View King

Free minibar, in-room safe, desk, blackout drapes

Preferred Club Ocean Front View King

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
  • Marina view
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Honeymoon Suite Hot Tub Ocean View

Free minibar, in-room safe, desk, blackout drapes

Preferred Club Honeymoon Suite Hot Tub Ocean View

Highlights

Balcony
Separate sitting area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
  • Ocean view
  • 444 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite Ocean Front with Hot Tub

Free minibar, in-room safe, desk, blackout drapes

Preferred Club Master Suite Ocean Front with Hot Tub

Highlights

Balcony
Separate sitting area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe King

Free minibar, in-room safe, desk, blackout drapes

Deluxe King

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LCD TV
  • 422 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Family Room Ocean Front

Free minibar, in-room safe, desk, blackout drapes

Preferred Club Family Room Ocean Front

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
  • Ocean view
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

View all photos for Deluxe Ocean View King

Free minibar, in-room safe, desk, blackout drapes

Deluxe Ocean View King

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LCD TV
  • Ocean view
  • 422 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Swim Out Double

Free minibar, in-room safe, desk, blackout drapes

Preferred Club Swim Out Double

Highlights

Balcony
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
  • 422 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Premium Suite Marina View King with Hot Tub

Preferred Club Premium Suite Marina View King with Hot Tub | Free minibar, in-room safe, desk, blackout drapes

Preferred Club Premium Suite Marina View King with Hot Tub

Highlights

Balcony
Separate sitting area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
  • Marina view
  • 444 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double

Free minibar, in-room safe, desk, blackout drapes

Deluxe Double

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LCD TV
  • 422 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Swim Out King

Free minibar, in-room safe, desk, blackout drapes

Preferred Club Swim Out King

Highlights

Balcony
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
  • 422 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Master Two Bedroom Suite Ocean Front

Free minibar, in-room safe, desk, blackout drapes

Preferred Club Master Two Bedroom Suite Ocean Front

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
  • Ocean view
  • Sleeps 8
  • 1 King Bed

View all photos for Preferred Club Family Swim Out (Connecting Rooms)

View from room

Preferred Club Family Swim Out (Connecting Rooms)

Highlights

Balcony
Separate sitting area
Private pool
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
  • 882 sq ft
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

View all photos for Preferred Club Ocean View Double

Free minibar, in-room safe, desk, blackout drapes

Preferred Club Ocean View Double

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
  • Ocean view
  • 422 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Family Room Marina View

Free minibar, in-room safe, desk, blackout drapes

Preferred Club Family Room Marina View

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
  • Marina view
  • 882 sq ft
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

View all photos for Preferred Club Family Room Pool View

Free minibar, in-room safe, desk, blackout drapes

Preferred Club Family Room Pool View

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
  • 882 sq ft
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

View all photos for Preferred Club Ocean Front View Double

Free minibar, in-room safe, desk, blackout drapes

Preferred Club Ocean Front View Double

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
  • Marina view
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Ocean View Double

Free minibar, in-room safe, desk, blackout drapes

Deluxe Ocean View Double

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
LCD TV
  • Ocean view
  • 422 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Marina View Double

Free minibar, in-room safe, desk, blackout drapes

Preferred Club Marina View Double

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
  • Marina view
  • 422 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Marina View King

View from room

Preferred Club Marina View King

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
  • Marina view
  • 422 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Family Room Ocean View

Free minibar, in-room safe, desk, blackout drapes

Preferred Club Family Room Ocean View

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
  • Ocean view
  • 882.6 sq ft
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

View all photos for Preferred Club Ocean View King

Free minibar, in-room safe, desk, blackout drapes

Preferred Club Ocean View King

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
  • Ocean view
  • 422 sq ft
  • Sleeps 4
  • 1 King Bed
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About the neighborhood

Map
Km 269.5 Carretera Chetumal, Puerto Aventuras, QROO, 77750

What's nearby

  • Dolphin Discovery - 7 min walk - 0.4 miles
  • Puerto Aventuras Marina - 11 min walk - 0.6 miles
  • Oasis Beach - 11 min walk - 0.6 miles
  • Puerto Aventuras Golf Club - 17 min walk - 0.9 miles
  • Blu Riviera Maya - 6 min drive - 3.0 miles

Getting around

  • Cancun Intl. Airport (CUN) - 65 min drive

Restaurants

  • ‪Tequilla Bar - ‬7 min walk
  • ‪Bloved Restaurant & Lounge - ‬7 min walk
  • ‪Dolphin Discovery - ‬7 min walk
  • ‪Bamboleo Snack & Grill - ‬12 min walk
  • ‪Nauti Burro - ‬8 min walk

About this property

Dreams Aventuras Riviera Maya - All Inclusive

Luxury all-inclusive property renovated in 2021 and located near Puerto Aventuras Marina
Take advantage of a free breakfast buffet, an adjacent golf course, and a marina at Dreams Aventuras Riviera Maya - All Inclusive. This property is a great place to bask in the sun with a private beach, beach cabanas, and a beach bar. Indulge in hydrotherapy, a manicure/pedicure, and a body scrub at DREAMS SPA BY PEVONIA, the onsite spa. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. The gym offers yoga classes and fitness classes; other things to do include basketball, volleyball, and archery. Free in-room WiFi is available to all guests, along with free water park access and 2 swim-up bars.
You'll also find perks like:
  • 2 outdoor pools and a children's pool, with a waterslide, 2 swim-up bars, and free cabanas
  • Free self parking
  • Free bicycle rentals, supervised childcare (surcharge), and a gift shop
  • Concierge services, beach umbrellas, and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All 305 rooms have comforts such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches like air conditioning and separate sitting areas.
More conveniences in all rooms include:
  • Showers, free toiletries, and hair dryers
  • LCD TVs with premium channels
  • Balconies, separate sitting areas, and eco-friendly cleaning products

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling

Land activities

Bicycling
Fitness facilities
Soccer
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English, Spanish

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May 13 - May 14
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 4 bars/lounges
  • 7 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • El Patio
  • Oceana
  • Portofino
  • Seaside Grill
  • World Café

Things to do

  • 2 outdoor pools
  • 9-hole adjacent golf course
  • Arcade/game room
  • Archery
  • Basketball
  • Bicycle tours
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Kayaking
  • Mini golf
  • Paddleboard
  • Playground
  • Shopping
  • Snorkeling
  • Volleyball
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free water park access
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,646 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • Marina
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 7 floors
  • Banquet hall
  • Built in 1989
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Lifeguards
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Renovated entire property - May 2021
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per night
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and pet-sitting services are available

Children and extra beds

Children are welcome
Free rollaway/extra beds

Property payment types

Important information

Optional extras

  • Pet fee: USD 65 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

All Inclusive Puerto Aventuras
Dreams Puerto Aventuras
Dreams Puerto Aventuras All Inclusive
Dreams Puerto Aventuras All Inclusive Resort
Dreams Puerto Aventuras Resort
Dreams Puerto Aventuras Resort All Inclusive
Dreams Resort Puerto Aventuras
Puerto Aventuras All Inclusive
Puerto Aventuras Dreams
Puerto Aventuras Resort
Dreams Hotel Puerto Aventuras
Dreams Puerto Aventuras Hotel Puerto Aventuras
Sunscape Puerto Adventuras
Sunscape Puerto Aventuras Riviera
Dreams Puerto Aventuras Resort Spa All Inclusive

Frequently asked questions

Does Dreams Aventuras Riviera Maya - All Inclusive have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Dreams Aventuras Riviera Maya - All Inclusive?

As of Apr 29, 2025, prices found for a 1-night stay for 2 adults at Dreams Aventuras Riviera Maya - All Inclusive on May 18, 2025 start from $365.43, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Dreams Aventuras Riviera Maya - All Inclusive pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of USD 65 per pet, per night.

How much is parking at Dreams Aventuras Riviera Maya - All Inclusive?

Self parking is free at this property.

What time is check-in at Dreams Aventuras Riviera Maya - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Dreams Aventuras Riviera Maya - All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Dreams Aventuras Riviera Maya - All Inclusive?

Yes, the property is all-inclusive. Activities include snorkeling, kayaking, sailing, and more.

Where is Dreams Aventuras Riviera Maya - All Inclusive located?

Located in Puerto Aventuras, this beachfront property is next to a golf course, 0.6 mi (0.9 km) from Puerto Aventuras Marina, and within 12 mi (20 km) of Xplor Theme Park and Xcaret Eco Theme Park. Akumal Ecological Center and Xel-Há Park are also within 20 mi (32 km).

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Dreams Aventuras Riviera Maya - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 223 out of 417 reviews
Rating 8 - Good. 96 out of 417 reviews
Rating 6 - Okay. 57 out of 417 reviews
Rating 4 - Poor. 21 out of 417 reviews
Rating 2 - Terrible. 20 out of 417 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Talia

Liked: Cleanliness, staff & service, property conditions & facilities
Great for families
Stayed 2 nights in Apr 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice Place.
Stayed 3 nights in Apr 2025

10/10 Excellent

Fernando Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from all the staff!
Stayed 3 nights in Apr 2025

10/10 Excellent

Catherine Margaret

Liked: Amenities
Beautiful resort! Helpful and friendly staff! Good food! Always something to do, if you want it, and lots of space to just relax if that’s your thing. Highly recommend! Will definitely go back!
Stayed 5 nights in Apr 2025

4/10 Poor

Gleb

Disliked: Cleanliness
Food was a total miss at this resort. Very few options and we had to send back food often for being inedible. Otherwise, nice small resort and easy for families with young kids.
Stayed 5 nights in Apr 2025

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was exactly what we needed. Very kid friendly- so fyi if you are not looking for that;). We navigated around it. The staff was incredible abd so accommodating ! Would def reccomend
Stayed 7 nights in Apr 2025

10/10 Excellent

Jaclyn Nichole

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was so pleasant and accommodating.
Stayed 6 nights in Mar 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities
Amazing staff
Stayed 6 nights in Mar 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort .I highly recommend. Everyone and everything was just perfect..
Stayed 7 nights in Jan 2025

8/10 Good

Frank Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We took advantage of the Spa 3 times while we were there. Julieta is AMAZING! I highly recommend you book your services with her! The hallways tend to echo into room.
Stayed 6 nights in Feb 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the property and the events at the lobby, the restaurants are ok... puerto aventura is a nice, quiet little town.
Stayed 2 nights in Jan 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only downside was the food and crowded
Stayed 7 nights in Jan 2025

8/10 Good

Casey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed with our two young boys and this resort was perfect for our trip. The pools and beach were well maintained, always with something to do. The staff was amazing, and we all had a great time. The resort itself is smaller, but that worked well for us, but it seemed well maintained. Our favorite restaurants were Oceana for breakfast and Gohan and the Italian for dinner, the buffet worked well for the kids at lunch.
Stayed 6 nights in Jan 2025

10/10 Excellent

Michael C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service at the resort was impressive. A few of the workers stood out, such as the buffet hostess who remembered our names and always smiled, Anita in the lobby, and the woman in the Asian restaurant who delivered our drinks. These women were hard workers. I was very pleased that we were assigned a room close to the elevator as requested. I wish your pool/beach loungers were more comfortable and that there were more chairs (not just loungers) around the pools.
Stayed 7 nights in Mar 2025

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely dreamy! Fantastic service, views, restaurants, beach, gorgeous room; fantastic view, great nightly entertainment! Adjacent Puerto Aventuras village with its dolphins, cafe's, yachts and boutiques adds to the experience. Shopping at Playa del Carmen is beyond!
Stayed 5 nights in Jan 2025

10/10 Excellent

Margie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees were absolutely wonderful, so friendly, so helpful and always smiling. I definitely would return.
Stayed 5 nights in Jan 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated the elevated experience of this resort. Some of our favourite things about the preferred club access were eating at Oceana for breakfast and lunch, the hydrotherapy experience and receiving a beach bag upon arrival. The property was elegant and beautiful with plenty of space. We loved exploring and finding intimate areas to enjoy the beauty quietly. The hammocks, the swings at the bar, the small pools along the ocean. These were all beautiful spaces that felt serene and quiet. It was lovely to find good shade spots on the beach but the early bird gets the worm. It is unfortunate that there is a culture of hogging a spot of shade even if people are not at those spots most of the day. We found the staff to be very professional and the care for the property did not go unnoticed. It was consistently cleaned and we were very impressed with the work done to control the seaweed accumulation. It is no small task and the workers made it so that we could access the ocean without trudging through seaweed. We barely saw any garbage on the beach or by the pools which helped to uphold the overall beauty and experience of the resort.
Stayed 5 nights in Apr 2025

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was outstanding, making my young children feel seen. The hotel needs a little TLC but the location and entertainment/activities are excellent
Stayed 7 nights in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect Size, entire staff was great. In a gated community. Perfect vacation!
Stayed 5 nights in Nov 2024

10/10 Excellent

Marlene L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how attentive and friendly staff was, will definitely visit again thank you 🙏
Stayed 3 nights in Oct 2024

8/10 Good

Gilbert

Liked: Staff & service, amenities, property conditions & facilities
Beautiful property, very family friendly. Natural pool was amazing our kids loved it. All the staff were mostly pleasant however if there is one suggestion I could offer, adhere to guests food preferences whether it’s an allergy or not. The quality of food can be raised and should match the great service. Overall we enjoyed our stay.
Stayed 7 nights in Dec 2024

8/10 Good

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son was injured on the water slide. We signed the waiver, so I guess that's our fault for letting him do it, but it was more dangerous than it appeared for smaller kids and should not be allowable without a weight requirement. Food and drink were good and easy to get a table without waiting. Swimming area was nice, especially for young kids. More rocky that I expected on the beach. Staff were all very helpful.
Stayed 4 nights in Feb 2025

6/10 Okay

thierry

Liked: Cleanliness, staff & service
Food on property very basic Disappointing
Stayed 4 nights in Jan 2025

10/10 Excellent

BRETT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awesome, not a bad one on the property. Room wasn’t quite what we thought we were getting but overall great experience
Stayed 5 nights in Nov 2024

10/10 Excellent

Leandro Del

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay the food may not be the best quality other than that you’ll have a great time!
Stayed 7 nights in Sep 2024