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Barceló Maya Colonial - All Inclusive

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Private beach, scuba diving, snorkeling, windsurfing
Private beach, scuba diving, snorkeling, windsurfing
Private beach, scuba diving, snorkeling, windsurfing
Outdoor pool, open 9:00 AM to 7:00 PM, sun loungers

Overview of Barceló Maya Colonial - All Inclusive

Barceló Maya Colonial - All Inclusive

4.0 star property

4.1/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • On private beach
  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All inclusive

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
Carretera Chetumal-Puerto Juarez, Km. 266.3, Xpu-Ha, QROO, 77750

Explore the area

  • Popular LocationEcopark Kantun Chi5 min walk
  • Popular LocationCenote Azul7 min walk
  • Popular LocationCenote Cristalino3 min drive
  • AirportPlaya Del Carmen, Quintana Roo (PCM)23 min drive

Choose dates to view prices

About this area

Xpu-Ha

Located in Xpu-Ha, Barceló Maya Colonial - All Inclusive is in the suburbs and on a private beach. The area's natural beauty can be seen at Cenote Cristalino and Xpu-ha Beach, while Ecopark Kantun Chi and Akumal Ecological Center are popular area attractions. Traveling with kids? Don't miss Xcaret Eco Theme Park and Xplor Theme Park. Spend some time exploring the area's activities, including golfing and skiing.
Visit our Xpu-Ha travel guideOpens in a new window
Map

What's nearby

  • Ecopark Kantun Chi - 5 min walk
  • Cenote Azul - 7 min walk
  • Cenote Cristalino - 3 min drive
  • Chikinha Cenote - 7 min drive
  • Oasis Beach - 12 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 72 min drive

Restaurants

  • Paparazzi - 4 min drive
  • Le Bistrot Chez Dede & Lalo - 4 min drive
  • Dolce Vita - 4 min drive
  • Jessie Gelato - 5 min drive
  • The Pub - 5 min drive

About this property

Barceló Maya Colonial - All Inclusive

Property with private beach, full-service spa
Catch some rays on Barceló Maya Colonial - All Inclusive's private beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
Barceló Maya Colonial - All Inclusive offers 480 accommodations with minibars (stocked with some free items) and laptop-compatible safes. Rooms open to balconies or patios. LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Xpu-Ha property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

A private beach, 2 outdoor tennis courts, a health club, and a water park (surcharge) with waterslides are featured at the property. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

U-Spa and U-Spa Kids has 25 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a steam room and Turkish bath/hammam.

The spa is open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Tennis
Volleyball

Lessons/classes/games

Dancing

Entertainment

Access to onsite nightclubs
Onsite live performances

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free buffet breakfast available daily 7:00 AM–11:00 AM
  • 4 restaurants
  • 3 bars/lounges, 1 swim-up bar and 1 poolside bar

Things to do

  • 2 outdoor tennis courts
  • Access to nearby outdoor pool
  • Aerobics classes
  • Basketball
  • Children's pool
  • Designer stores
  • Fishing
  • Fitness center
  • Full-service spa
  • Kayaking
  • Nightclub
  • Outdoor pool
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping mall
  • Shopping
  • Snorkeling
  • Steam room
  • Tennis
  • Volleyball
  • Water park access (surcharge)
  • Windsurfing
  • Yoga classes

Family friendly

  • Access to nearby outdoor pool
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space (9999 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Pool sun loungers
  • Private beachfront location
  • Terrace

Spa

  • 25 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Hand-held showerhead
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Day bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (some items)

Outdoor space

  • Balcony or patio

More

  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Window screens

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Policies

Check-in

Check-in from 3:00 PM - 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Sanitation services: USD 1.5 per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 278 per vehicle (roundtrip, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 9:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Barcelo Colonial Maya
Barcelo Maya Colonial
Barcelo Maya Colonial All Inclusive Xpu-Ha
Barcelo Maya Colonial All Inclusive. Resort
Barcelo Maya Colonial All Inclusive. Resort Xpu-Ha
Barcelo Maya Colonial All Inclusive. Xpu-Ha
Colonial Maya
Colonial Maya Barcelo
Maya Colonial
Maya Colonial Barcelo
Barceló Maya Colonial Xpu-Ha
Barcelo Maya Colonial Xpu-Ha
Barceló Maya Colonial All Inclusive All-inclusive property
Barceló Maya Colonial All Inclusive
Barceló Maya Colonial All Inclusive Hotel Xpu-Ha
Barcelo Maya Colonial All Inclusive
Barceló Maya Colonial All Inclusive Xpu-Ha
Barcelo Maya Colonial All Inclusive.
Barceló Maya Colonial All Inclusive Hotel Solidaridad
Barceló Maya Colonial All Inclusive Solidaridad
Barceló Maya Colonial Inclusi
Barceló Maya Colonial - All Inclusive Xpu-Ha
Barceló Maya Colonial - All Inclusive All-inclusive property

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 474 out of 1001 reviews
5 - Excellent 47%
Rating 4 - Good. 301 out of 1001 reviews
4 - Good 30%
Rating 3 - Okay. 117 out of 1001 reviews
3 - Okay 12%
Rating 2 - Poor. 59 out of 1001 reviews
2 - Poor 6%
Rating 1 - Terrible. 50 out of 1001 reviews
1 - Terrible 5%

4.3/5

Cleanliness

4.1/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

4.3/5

Eco-friendliness
Write a review

3/5 Okay

Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
Very old rooms, furniture so old that you can’t close door properly and it makes nose, smell of old trees. There is no normal food in buffets, just good restaurants and Buffet in Caribe. My kids liked activities, pools and the amazing beach and sea.
Stayed 12 nights in Jul 2022

4/5 Good

Traveled with family and small children
Liked: Amenities
Property is very nice. Pools are big. Ocean is clean, no seaweeds. Staff is friendly. The bad part was that there were no towels. In 10 day stay we were given towels just once . We had to wait for beach towels every morning. Overall nice place
Stayed 9 nights in Jul 2022

2/5 Poor

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The nightmare started as soon as we arrived at this property. No one greeted us when we got off the bus from an hour and hour and half ride from the airport. The front desk staff took more than an hour to checked us in and another half hour to received to our key. I called more than a week to make sure that me and my son gets a room with double bed. But, the their service was terrible that the staff obviously didn’t honor that request when I called. One of the guest actually yelled at the bell boy because he was so frustrated. This property is so outdated that everything in the room is almost falling apart. The bathtub looks like the one from a cheap motel. They only provided us with two very worn out bath towels. Nothing else. Their swimming pools are huge. I didn’t like when the guests reserved seats whenever they want with anything you can think off ( bottle, rock, coconut, etc). So, good luck finding a seat after 8 AM. There are many rude guests at this property. Guest would cut in front of you to get food and they think that they’re better than anyone else. Forget about making reservations on their “a la carte” restaurants. I made calls to make reservation and I was transferred from one line to another and just gave up. I really can’t think of anything good about this property! Hotel staffs are rude and barely understand and speaks a word of English. Most guests are rude and obnoxious. This property seriously needs a remodeling. We’re not coming back.
Stayed 3 nights in Aug 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall I liked the property, but rooms need upgrade, a bit dated. Also not sure why rooms are so damp. Stayed at other properties with no damp issues.
Stayed 7 nights in Jul 2022

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Understaffed, front counter not willing to help you, no towels the whole time we were there, they cleaned our room one time and we were there for 8 days. It was a family trip and they absolutely ruined my vacations. I would NOT be back wasted of money
Stayed 8 nights in Jul 2022