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Hard Rock Hotel Riviera Maya - All Inclusive

Property class: 4.5

Choose dates to view prices

Reviews

8.0 out of 10
Very good

Music energy on a Caribbean inlet

Hard Rock Hotel Riviera Maya mixes rock-and-roll edge with relaxed elegance, with museum-quality memorabilia setting the scene right in the lobby. It is an all-inclusive with nine restaurants and eight bars and lounges, plus a private white-sand beach and saltwater snorkeling areas surrounded by marine life. Guestrooms keep the vibe going with a private balcony or terrace and an in-room hydro spa tub.

  • Dining variety built in

    Nine restaurants plus eight bars and lounges keep days and nights easy.

  • Rock Spa experiences

    Caribbean-scale wellness with Temazcal, hydrotherapy pools, and steam rooms.

  • Play-all-day water park

    Rockaway Bay packs 23 slides for kids, teens, and adults.

Amenities

  • Adults-only Eden Pool with DJ-led afternoons
  • Body Rock Fitness Center with weight training equipment
  • On-site Yoga Temple for dedicated sessions
  • In-room Fender guitar reservation with lessons
  • Crosley turntable with curated vinyl delivered
  • Direct highway access for straightforward arrivals
These property details are summarized by AI

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Room options

Available filters for rooms
Showing 29 of 29 rooms

View all photos for Deluxe Gold King Room

A hotel room with two beds, a large window with a view, a bathtub, and a table with a magazine.

Deluxe Gold King Room

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Diamond King Room

A modern hotel room with a large bed, a sitting area with a TV, a bathroom with a bathtub, and a kitchenette.

Deluxe Diamond King Room

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Deluxe

A hotel room with two beds, a TV, a table with a bottle of champagne, and a view of the city.

Family Deluxe

  • Sleeps 5
  • 3 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Partial Ocean View (Rock Royalty)

A modern hotel room with a large bed, a bathtub, a dining area, and a TV.

Room, 1 King Bed, Partial Ocean View (Rock Royalty)

  • Partial ocean view
  • 482 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Gold Deluxe King Room

A hotel room with a large bed, a TV, a seating area, and a view of buildings outside.

Gold Deluxe King Room

8.6 out of 10
Excellent
(8 reviews)
  • Garden view
  • 482 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (Diamond)

A hotel room with a large bed, a TV, a seating area, and a view of buildings outside.

Room, 1 King Bed (Diamond)

  • Garden view
  • 482 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed (Gold, Pure Wellness)

A hotel room with a large bed, a TV, a seating area, and a view of buildings outside.

Deluxe Room, 1 King Bed (Gold, Pure Wellness)

  • Garden view
  • 482 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Double Room, Partial Ocean View (Rock Royalty)

A hotel room with two beds, a desk, a TV, and a view of the outdoors.

Double Room, Partial Ocean View (Rock Royalty)

  • Partial ocean view
  • 482 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room, 2 Double Beds (Gold)

A hotel room with two beds, a view of the ocean, a stone wall, and a bathtub.

Deluxe Room, 2 Double Beds (Gold)

7.8 out of 10
Good
(23 reviews)
  • Garden view
  • 482 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room, 2 Double Beds, Partial Ocean View

A hotel room with a large bed, a separate sofa bed, a desk with chairs, a TV, and a view of the ocean.

Deluxe Room, 2 Double Beds, Partial Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • Partial ocean view
  • 482 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room, 2 Double Beds (Gold, Pure Wellness)

A hotel room with two beds, a view of the ocean, a stone wall, and a bathtub.

Deluxe Room, 2 Double Beds (Gold, Pure Wellness)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 482 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Room, 1 King Bed (Heaven, Rock Royalty)

A modern hotel room with a large bed, a desk, a laptop, and a view of the outdoor area.

Room, 1 King Bed (Heaven, Rock Royalty)

  • Garden view
  • 482 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed (Heaven, Gold)

A modern hotel room with a large bed, a sitting area with a glass table, a bathtub, and a view of greenery outside.

Deluxe Room, 1 King Bed (Heaven, Gold)

9.2 out of 10
Wonderful
(5 reviews)
  • Garden view
  • 482 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed (Heaven, Diamond)

A modern hotel room with a large bed, a desk, a laptop, and a view of the outdoor area.

Deluxe Room, 1 King Bed (Heaven, Diamond)

  • Garden view
  • 482 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Double Beds (Heaven, Gold)

A hotel room with two beds, a large window, a bathtub, and a table with a magazine.

Deluxe Room, 2 Double Beds (Heaven, Gold)

  • Garden view
  • 482 sq ft
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed (Heaven, Gold, Pure Wellness)

A modern hotel room with a large bed, a TV, a dining table, and a balcony with a view.

Deluxe Room, 1 King Bed (Heaven, Gold, Pure Wellness)

  • Garden view
  • 482 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 Bedroom, Terrace (Heaven, Sky)

A hotel room with a large bed, a small table, two chairs, a nightstand, and a view of the ocean.

Deluxe Room, 1 Bedroom, Terrace (Heaven, Sky)

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 964 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite (Heaven, Rock, Platinum Rooftop)

A hotel room with a large bed, a bench, a desk, and a view of the ocean through a sliding door.

Suite (Heaven, Rock, Platinum Rooftop)

  • Ocean view
  • 5166 sq ft
  • Sleeps 4
  • 3 Double Beds
  • Free WiFi

View all photos for Suite, 2 Bedrooms, Oceanfront (Heaven, Rock)

A hotel room with a large bed, a bench, a desk, and a view of the ocean through a sliding door.

Suite, 2 Bedrooms, Oceanfront (Heaven, Rock)

  • Ocean view
  • 2583 sq ft
  • 1 bedroom
  • Sleeps 4
  • 3 Double Beds
  • Free WiFi

View all photos for Deluxe Room, 1 Bedroom, Terrace (Sky)

A hotel room with a bed, bedside table, bench, and a dining table.

Deluxe Room, 1 Bedroom, Terrace (Sky)

  • Partial ocean view
  • 964 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Family Room

A hotel room with two beds, a TV, a table with a bottle of champagne, and a view of the city.

Deluxe Family Room

  • Garden view
  • 964 sq ft
  • Sleeps 6
  • 3 Double Beds
  • Free WiFi

View all photos for Deluxe Room, 2 Bedrooms, Terrace (Grand Sky)

A modern hotel room with a large bed, a desk, and a staircase leading to an upper level.

Deluxe Room, 2 Bedrooms, Terrace (Grand Sky)

7.0 out of 10
Good
(11 reviews)
  • Partial ocean view
  • 1928 sq ft
  • Sleeps 6
  • 3 Double Beds
  • Free WiFi

View all photos for Suite, 2 Bedrooms, Oceanfront (Rock, Lounge, Personal Assistant)

A hotel room with two beds, a TV, a table with a bottle of champagne, and a view of the city.

Suite, 2 Bedrooms, Oceanfront (Rock, Lounge, Personal Assistant)

  • Ocean view
  • 5166 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 3 Double Beds
  • Free WiFi

View all photos for Suite, 2 Bedrooms, Oceanfront (Rock, Personal Assistant)

A hotel room with two beds, a TV, a table with a bottle of champagne, and a view of the city.

Suite, 2 Bedrooms, Oceanfront (Rock, Personal Assistant)

  • Ocean view
  • 2583 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed (Heaven - Swim Up)

A modern hotel room with a large bed, a sitting area with a glass table, a bathtub, and a view of greenery outside.

Deluxe Room, 1 King Bed (Heaven - Swim Up)

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a TV, and a balcony with a view of a playground.

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Double Beds

A hotel room with two beds, a desk, a tablet, and a balcony with a view of the city.

Deluxe Room, 2 Double Beds

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room, 2 Double Beds (Heaven)

A modern bathroom with a large mirror, two sinks, and shelves holding rolled towels.

Deluxe Room, 2 Double Beds (Heaven)

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed (Heaven)

A modern hotel room with a large bed, a desk, and a TV. There is a view of greenery outside the window.

Deluxe Room, 1 King Bed (Heaven)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi
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About the neighborhood

Located in Puerto Aventuras, Hard Rock Hotel Riviera Maya - All Inclusive is next to a golf course and on a private beach. Puerto Aventuras Marina and Xplor Theme Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Chac Mol Cenote and Ecopark Kantun Chi. Don't miss out on a visit to Xcaret Eco Theme Park. Scuba diving and snorkeling offer great chances to get out on the surrounding water, or you can seek out an adventure with ecotours and hiking/biking trails nearby. Visit our Puerto Aventuras travel guide
View more Resorts in Puerto Aventuras
Map
Km 72, Carretera Cancun-Chetumal, Puerto Aventuras, QROO, 77710

What's nearby

  • A marina with various boats docked, palm trees, and a building with a red roof in the background.
    Puerto Aventuras Marina
    7 min drive - 2.5 miles
  • Kantenah Lagoon
    8 min walk - 0.5 miles
  • Blu Riviera Maya
    5 min drive - 1.4 miles
  • Puerto Aventuras Golf Club
    6 min drive - 2.2 miles
  • Dolphin Discovery
    7 min drive - 2.7 miles

Getting around

  • Tulum Intl. Airport (TQO)
    81 min drive

Restaurants

  • Capri
    10 min drive
  • Tropical Buffet
    11 min drive
  • Colonial Buffet
    10 min drive
  • Carey Lobby Bar
    12 min drive
  • Bar Mojado Colonial
    10 min drive

About this property

Hard Rock Hotel Riviera Maya - All Inclusive

  • Luxury all-inclusive property near Puerto Aventuras Marina
  • Located close to Chac Mol Cenote and Ecopark Kantun Chi, Hard Rock Hotel Riviera Maya - All Inclusive provides an adjacent golf course, a nightclub, and an airport shuttle. With a private beach, beach massages, and kayaking, this property is the perfect place to soak up some sun. Treat yourself to a deep-tissue massage, hydrotherapy, or a body scrub at the onsite spa. At the 9 on-site restaurants, enjoy breakfast, dinner, and international cuisine. Enjoy the gym, as well as activities like volleyball and basketball. In addition to 3 poolside bars and a swim-up bar, guests can connect to free in-room WiFi.
  • Other perks include:
    • 6 outdoor pools and a children's pool, along with a waterslide and a swim-up bar
    • Free self parking and valet parking
    • 2 outdoor tennis courts, a roundtrip airport shuttle (surcharge), and express check-out
    • Express check-in, supervised childcare (surcharge), and massage treatment rooms
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 1264 rooms feature comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like laptop-compatible safes and air conditioning.
  • More amenities include:
    • Bathrooms with jetted tubs and rainfall showers
    • Flat-screen TVs with premium channels
    • Wardrobes/closets, balconies, and separate sitting areas

All inclusive details

  • This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All buffet and à la carte meals, snacks, and beverages included
    • 24-hour room service
    • Meals and beverages at companion properties

Activities and facilities/equipment

  • All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

    • Kayaking
    • Snorkeling

Land activities

    • Climbing wall
    • Fitness facilities
    • Tennis
    • Tennis lessons
    • Volleyball

Lessons/classes/games

    • Aerobics
    • Bartending
    • Cooking
    • Dancing
    • Language
    • Pilates
    • Water fitness
    • Yoga

Entertainment

    • Onsite entertainment and activities
    • Access to onsite nightclubs
    • Onsite live performances
    • Theme parties

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: EarthCheck. For more information on what this certification requires and verifies, please visit their website.

Similar properties

7 bars/lounges, swim-up bar
Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive
Puerto Aventuras
  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
8.2 out of 10, Very Good, 577 reviews
$356 nightly
The price is $434
Sep 16 - Sep 17
Total with taxes and fees
Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 coffee shops/cafes
  • 3 poolside bars
  • 9 bars/lounges
  • 9 restaurants
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Frida
  • Pizzeto
  • The Market
  • Zen

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor tennis courts
  • 6 outdoor pools
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Gym
  • Hot tub
  • Kayaking
  • Mini golf
  • Nightclub
  • Pro golf lessons
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Volleyball
  • Waterslide

Family friendly

  • 6 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Grocery/convenience store
  • Mini golf
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (71,957 square feet of space)
  • Meeting rooms

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Terrace

Full-service spa

  • 48 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 3 floors
  • 9 buildings
  • Banquet hall
  • Built in 1988
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 68 per person (roundtrip)
  • Pet fee: USD 150 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision

Frequently asked questions

Does Hard Rock Hotel Riviera Maya - All Inclusive have a pool?

Yes, this property has 6 outdoor pools and a children's pool.

How much does it cost to stay at Hard Rock Hotel Riviera Maya - All Inclusive?

As of Aug 18, 2026, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Riviera Maya - All Inclusive on Sep 16, 2026 start from $434, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hard Rock Hotel Riviera Maya - All Inclusive pet-friendly?

Yes, Hard Rock Hotel Riviera Maya - All Inclusive allows cats and dogs (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 150 per pet, per stay. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Hard Rock Hotel Riviera Maya - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM.

What time is check-out at Hard Rock Hotel Riviera Maya - All Inclusive?

Check-out is at noon.

Does Hard Rock Hotel Riviera Maya - All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 68 per person applies.

Are there all-inclusive benefits at Hard Rock Hotel Riviera Maya - All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, tennis, and more.

Where is Hard Rock Hotel Riviera Maya - All Inclusive located?

Located in Puerto Aventuras, this beachfront property is next to a golf course and within 3 mi (5 km) of Puerto Aventuras Marina and Chac Mol Cenote. Ecopark Kantun Chi and Xpu-ha Beach are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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