Ratings based on 1,675 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
88% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Little Rock, AR

Nice resort on the beach

Posted Aug 27, 2015
Great location on the beach, nestled beneath the mountains, just outside the city. Very nice building, grounds, and staff.
5 out of 5
Recommended
for Families
by A verified traveler

Very nice hotel

Posted Aug 27, 2015
Pros: The hotel is cozy, with spacious comfortable rooms, all of which have some view of the ocean, and easy access to the beach.
Location: They offer kayaking, boat tours.
I had a wonderful stay at Barcelo. The food was fabulous and the hotel staff were gracious and accommodating.
5 out of 5
Recommended
for Everyone
by A verified traveler from OC, California

family friendly resort

Posted Aug 26, 2015
Just got back from a 5 day retreat at this nice hotel by a secluded beach to celebrate our 27th wedding anniversary and we love the place, the facilities and the staff. We hop from their three big pools to the beach and our son loves to swim in all places . There are also lots of daily activities to choose from, e.g, aquaerobics, volleyball, games and nightly shows. The calm, natural setting and tranquil environment made Barcelo more enticing to guests . Our friends saw our pictures in FB and they would love to experience the place as well.
4 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Good time in Barcelo Puerto Vallarta

Posted Aug 26, 2015
Cons: Still there is work to do at the beach and the swimming pool to keep them really clean. Mainly in the beach, there were cigarettes, caps, and others.
We had a great time in the hotel, the all include system is awesome. We could eat and drink all they offered, and if you didn't like the food in the buffet you can go to ask for a different dish and they would cook it for you. There are three different restaurant inside the resort, we tried the Italian, which name is Capri, the food was really good and all the staff was really gentle. In general all the employees of the hotel were really nice and helpful. We took a tour with a man from Puerto Vallarta who owns a boat, we went to other beaches such us Yelapa and Majahuitas, it was a really good experience, one of the best beaches I have ever been. You can only reach those places by boats. We did snorkeling, it was amazing because there are a lot of different fish species in special colors. We recommend you to take your own snorkel equipment if you are piky, because they are used, washed but used.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ny

Posted Aug 26, 2015
Hotel was very nice and well kept. Staff is very attentive to your needs and recommendations. only con its about 30-40 mins away from town
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Beautiful location and amazing staff

Posted Aug 24, 2015
My family has stayed here 5 years in a row and will keep coming back and referring friends! The food, drink, staff and location are great. Beautiful beach and we love walking to the restaurants down the beach! Everyone is so nice!
4 out of 5
by A verified traveler

Nice hotel, variety of food options

Posted Aug 22, 2015
Wish they had more Mexican food options. You must pay for wifi, which does not work very well in rooms.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 22, 2015
The food was excellent! The nightly entertainment was very good as well. There should be an option for those that don't drink alcohol: a lower rate.
2 out of 5
by A verified traveler

Too es pensive for what you get

Posted Aug 22, 2015
We paid 3000 euros for a week 2 adults and 3 minors. No internet no room service foe free. no 24 available snacks at the beach or pool. The pool tours olor is disgusting. Food is ok but not all the time. They don't allow people eating in common areas but people have their drinks in the pool and see pouting the water. My kids got stomach infection with diarrea for over a week. Either the pool water or the food.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice views

Posted Aug 20, 2015
Customer service were great, very clean hotel, food was terrific, very nice views, all I can say is we are going back there next year again .