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Hotel Portonovo Plaza Malecón

Photo gallery for Hotel Portonovo Plaza Malecón

Standard  | Primary image
Outdoor pool
Outdoor pool
Outdoor pool
 Basic Room | In-room safe, desk, soundproofing, free WiFi

Overview of Hotel Portonovo Plaza Malecón

VIP Access

Hotel Portonovo Plaza Malecón

3-star property

4.0/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym
Map
Av. Mexico # 1125, Colonia 5 de Diciembre, Puerto Vallarta, JAL, 48350

Explore the area

  • Popular LocationMalecon6 min walk
  • Popular LocationPlaya Las Glorias7 min walk
  • Popular LocationCuale Island18 min walk
  • AirportPuerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)25 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

About this area

Puerto Vallarta

Hotel Portonovo Plaza Malecón is located in Downtown Puerto Vallarta, a neighborhood in Puerto Vallarta, and is in the entertainment district and near the beach. Malecon and El Faro Lighthouse are local landmarks, and the area's natural beauty can be seen at Camarones Beach and Playa Las Glorias. Los Arcos and Vallarta Zoo are also worth visiting.

What's nearby

  • Teatro Vallarta - 1 min walk
  • Camarones Beach - 1 min walk
  • Malecon - 6 min walk
  • Playa Las Glorias - 7 min walk
  • Cuale Island - 18 min walk

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 25 min drive

Restaurants

  • Salsa Grill - 3 min walk
  • El Carboncito - 4 min walk
  • Captain Don's - 4 min walk
  • Elbarracuda - 5 min walk
  • La Bodega Del Medio - 5 min walk

About this property

Hotel Portonovo Plaza Malecón

3-star hotel in the heart of Downtown Puerto Vallarta
Close to Malecon, Hotel Portonovo Plaza Malecón provides free continental breakfast, a rooftop terrace, and a gym. Free in-room WiFi and a 24-hour business center are available to all guests.
Other perks include:
  • An outdoor pool
  • Free self parking
  • A 24-hour front desk, a front desk safe, and luggage storage
  • Multilingual staff, tour/ticket assistance, and a TV in the lobby
  • Guest reviews say good things about the breakfast, helpful staff, and location
Room features
All guestrooms at Hotel Portonovo Plaza Malecón feature comforts such as air conditioning, as well as amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch LCD TVs with cable channels
  • Daily housekeeping, desks, and phones

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free continental breakfast available daily 8:00 AM–11:00 AM
  • Room service available

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference space (200 square feet)
  • Meeting room

Outdoors

  • Rooftop terrace

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels

More

  • Desk
  • Free local calls
  • Phone
  • Safe
  • Soundproofing

More properties to consider

See similar properties

Policies

Check-in

91% of travelers were happy with check-in
Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 9 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Portonovo
Hotel Portonovo Plaza
Hotel Portonovo Plaza Puerto Vallarta
Portonovo
Portonovo Hotel
Portonovo Plaza
Portonovo Plaza Puerto Vallarta
Hotel Portonovo Plaza Malecón Puerto Vallarta
Portonovo Plaza Malecón Puerto Vallarta
Portonovo Plaza Malecón
Portonovo Plaza Malecon
Hotel Portonovo Plaza Malecón Hotel
Hotel Portonovo Plaza Malecón Puerto Vallarta
Hotel Portonovo Plaza Malecón Hotel Puerto Vallarta

Frequently asked questions

Does Hotel Portonovo Plaza Malecón have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Portonovo Plaza Malecón?

As of Oct 5, 2022, prices found for a 1-night stay for 2 adults at Hotel Portonovo Plaza Malecón on Oct 18, 2022 start from $54.44, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Portonovo Plaza Malecón pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Portonovo Plaza Malecón?

Self parking is free at this property.

What time is check-in at Hotel Portonovo Plaza Malecón?

Check-in is from 3 PM - midnight. After-hours check-in is not available.

What time is check-out at Hotel Portonovo Plaza Malecón?

Check-out is at noon.

Where is Hotel Portonovo Plaza Malecón located?

Located in Downtown Puerto Vallarta, this hotel is within a 10-minute walk of Teatro Vallarta and Malecon. Cruise Ship Terminal is 2.9 mi (4.6 km) away.

Can I cancel my reservation for free at Hotel Portonovo Plaza Malecón and receive a full refund?

Yes, Hotel Portonovo Plaza Malecón offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Portonovo Plaza Malecón cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 334 out of 937 reviews
5 - Excellent 36%
Rating 4 - Good. 393 out of 937 reviews
4 - Good 42%
Rating 3 - Okay. 136 out of 937 reviews
3 - Okay 15%
Rating 2 - Poor. 46 out of 937 reviews
2 - Poor 5%
Rating 1 - Terrible. 28 out of 937 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.3/5

Staff & service

3.8/5

Amenities

4.1/5

Property conditions & facilities

4.0/5

Eco-friendliness

4/5 Good

Wendy L
Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful area good hotel and staff.
Stayed 6 nights in Sep 2022

3/5 Okay

Antoine
Disliked: Amenities
Check in and Check out process was terrific. Staff did well in their efforts to provide a safe and comfortable stay. The suite upgrade experience was nice. However, this was interrupted by electrical issues involving the TV which had to be manually operated to work (as instructed by staff). Suggestion:New batteries for remote? Secondly, I recommend that cleaning staff be more mindful of where they position their work carts. This Includes where they place/handle quest's personal travel items when cleaning inside the units. At times, cleaning carts sat directly in front of guest's suites. Entering and leaving my room became a challenge because a cleaning cart was blocking my front door. Cleaning staff at one time had entered my room without knocking while I was getting ready and dressed for my day. After a while, I tipped extra in an effort to avoid these interruptions. Shower provided only cold water throughout my stay. The breakfast was hot and delicious. The pool could use some cleaning. Close to beach and many attractions although near busy street. Request quiet room if you're a light sleeper.
Stayed 4 nights in Sep 2022

5/5 Excellent

Chelsea
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the rooftop pool/ daily hot breakfast buffet. :) Amazing Housekeeping staff, concierge, culinary and front desk staff...super friendly! Also,...super centrally located to the beach, the grocery store, shopping/dining. Best of everything and very affordable. Could just move in and be happy! 😁 Wonderful trip and just all around awesome establishment...would highly recommend. 👍🔆🙂
Stayed 4 nights in Sep 2022

1/5 Terrible

Sara
Disliked: Cleanliness, staff & service, property conditions & facilities
The room smell so bad that we had to leave the hotel, and we went to other hotel way better for the same price. We booked the room for 3 nights, we only stay one night, and the receptionist didn't give us back the money for the last night. We left this hotel very disappointed. We definitely don't recommend it.
Stayed 3 nights in Sep 2022

5/5 Excellent

ANDRES
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was Excellent
Stayed 2 nights in Aug 2022

5/5 Excellent

John Michael
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything
Stayed 4 nights in Aug 2022

4/5 Good

ruben
Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
I received a complementary wine bottle for my stay.
Stayed 1 night in Jul 2022

5/5 Excellent

John
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not get my VIP bottle of wine.I talked to th lady at the reception and said i want suppose one. I have stayed at that hotel at least 5 or 6 times and the lady said i wasnt suppose to get one. I was very disappointed. Other than that the hotel was excellent
Stayed 3 nights in Jul 2022

3/5 Okay

Verified traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Just OK
Great location and place to sleep the night but basic and shower was very disappointing between cleanliness, power and temperature.
Stayed 1 night in Jun 2022

5/5 Excellent

Karen
Stayed 1 night in Jun 2022