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Hotel Portonovo Plaza Malecón

Photo gallery for Hotel Portonovo Plaza Malecón

Featured Image
Outdoor pool
Outdoor pool
Outdoor pool
In-room safe, desk, soundproofing, free WiFi

Overview of Hotel Portonovo Plaza Malecón

Hotel Portonovo Plaza Malecón

3 out of 5

4.0/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Av. Mexico # 1125, Colonia 5 de Diciembre, Puerto Vallarta, JAL, 48350

Explore the area

  • Popular LocationMalecon6 min walk
  • Popular LocationPlaya Las Glorias6 min walk
  • Popular LocationCuale Island18 min walk
  • AirportPuerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)23 min drive

Choose dates to view prices

About this area

Puerto Vallarta

Located in Puerto Vallarta, Hotel Portonovo Plaza Malecón is in the city center and near the beach. Cruise Ship Terminal and Bay of Banderas are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa de los Muertos and Garza Blanca Beach. Los Arcos and Vallarta Zoo are also worth visiting.

What's nearby

  • Teatro Vallarta - 1 min walk
  • Camarones Beach - 1 min walk
  • Malecon - 6 min walk
  • Playa Las Glorias - 6 min walk
  • Cuale Island - 18 min walk

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 23 min drive

Restaurants

  • Cesare — 2 min walk
  • Pan & Que — 3 min walk
  • Mariscos Tino's — 3 min walk
  • El Carboncito — 4 min walk
  • Captain Don's — 4 min walk

About this property

Hotel Portonovo Plaza Malecón

3-star Puerto Vallarta hotel in Downtown Puerto Vallarta, walk to Malecon
An outdoor pool, a fitness center, and a rooftop terrace are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a meeting room, and concierge services. All 45 soundproofed rooms feature free WiFi and room service. LCD TVs come with cable channels, and other amenities that guests will find include free local calls and hair dryers.
Hotel Portonovo Plaza Malecón offers 45 accommodations with safes and hair dryers. 32-inch LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free continental breakfast available daily 8:00 AM–11:00 AM
  • Room service available

Things to do

  • Fitness center
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference space (200 square feet)
  • Meeting room

Outdoors

  • Rooftop terrace

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels

More

  • Desk
  • Free local calls
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Portonovo
Hotel Portonovo Plaza
Hotel Portonovo Plaza Puerto Vallarta
Portonovo
Portonovo Hotel
Portonovo Plaza
Portonovo Plaza Puerto Vallarta
Hotel Portonovo Plaza Malecón Puerto Vallarta
Portonovo Plaza Malecón Puerto Vallarta
Portonovo Plaza Malecón
Portonovo Plaza Malecon
Hotel Portonovo Plaza Malecón Hotel
Hotel Portonovo Plaza Malecón Puerto Vallarta
Hotel Portonovo Plaza Malecón Hotel Puerto Vallarta

Frequently asked questions

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 264 out of 788 reviews
5 - Excellent 34%
Rating 4 - Good. 354 out of 788 reviews
4 - Good 45%
Rating 3 - Okay. 109 out of 788 reviews
3 - Okay 14%
Rating 2 - Poor. 40 out of 788 reviews
2 - Poor 5%
Rating 1 - Terrible. 21 out of 788 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.3/5

Staff & service

3.7/5

Amenities

4.1/5

Property conditions & facilities

1/5 Terrible

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
The rooms not air condición.. the lock door broken The tv never wok.. was terrible
Stayed 4 nights in Jun 2021

2/5 Poor

Traveled with partner
Disliked: Staff & service
the room was clean but very worn out.
Stayed 1 night in Jun 2021

5/5 Excellent

Great location and friendly staff!
We really enjoyed our stay here. Jorge, the daytime maintenance guy, made our stay exceptional. He was very friendly and accommodating. The downfall was that the AC didn't work in the living room or the smaller bedroom.

4/5 Good

Liked: Staff & service, amenities, property conditions & facilities
Didnt
Stayed 1 night in May 2021

2/5 Poor

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Roaches!!! Ewwww No staff on the property speak any English at all. There is no nearby parking. I parked in a garage that charged $1 US dollar per hour! Hotel is in a Great location! It’s definitely affordable if u don’t mind roaches......
Stayed 2 nights in Apr 2021