“The room felt outdated and could use some significant improvements. The bathroom only had a curtain on a rod instead of a proper door, and the toilet was leaking, so I had to turn off the water to it.
The pool filter also wasn’t running until later that evening, On the positive side, the staff was friendly and the outside areas were clean.
The location is right in town, and while it may work well for local travelers, driving in with children did not make us feel particularly comfortable.”
“We had an AMAZING time! The property’s manager/main bartender made our time there extraordinary! He went above and beyond great customer service levels and because of him, emphasizing again, BECAUSE OF HIM and his outstanding level of customer service (which we are finding is difficult to find these days) we are planning on being back at least once per year! His staff/helper bartenders were great too, and Chefs made us some amazing authentic Dominican experience type food and drinks!!! We made……