I have had the pleasure to stay at this property on numerous business trips over the years. The hotel staff has always been professional and pleasant. The location near Plaza San Martin is ideal for exploring the city. I highly recommend the Plaza Hotel.
Traveller from Houston, TX
Overlooking Plaza San Martin, this luxury hotel is centrally located near both business and leisure attractions, shopping …More
The hotel is great. The location is good, in a calm and wealthy part of the city. The facilities are also great as is the look, feel and comfort of the hotel. However, the staff are not very friendly at reception and not happy to assist when asked questions. They are slow to attend to customers and seem to almost ignore. The thing that impacted my experience negatively came at the end when we had to go to the international airport. The staff communicated this to the taxi driver but, little did we know, there were two international airports, across town from each other. This would seem to be a fact that a hotel chain such as the Sofitel should know and the staff should have the insight to ask. Turns out we missed our flight, had to pay a significant amount for the taxi to the correct airport, which ended up being only about 10 minutes from the Sofitel, versus the 40 mins that we had to travel to the wrong airport. This just seems like such an important detail for the Sofitel to know to ensure their international clientele are not put out. Really disappointing and I hope they improve this in the future!
Traveller from Sydney
Located in Retiro, this luxury hotel is within a 10-minute walk of Museo de Arte Hispanoamericano Isaac Fernandez Blanco …More
Hotel central air conditioning is very poor. When mentioned it to the front desk staff, all they said was to open the window, BUT, once window was open traffic and church bell (next to hotel) was very loud.
Traveller from Chicago, IL
This family-friendly Buenos Aires hotel is located in a shopping district, within a 10-minute walk of Museo de Arte …More
I liked it very much, I was upgraded and it was fantastic!
Only minor problem was the breakfast brunch. I had to ask the waiter staff to cook my scrambled eggs as the eggs were on the very runny side.
A morning newspaper would have been nice
Traveller from Austin Texas
Privileged location in the most exclusive part of the city center. Walking distance from Florida pedestrian Street, Puerto …More
I spent 3 nights here. Great (great!) location, very pleasant staff, simple classy feel. Breakfast buffet was good, except for the coffee, which tasted metallic. The only "complaint" was the bathtub drained slowly and didn't feel very clean.
Traveller from Denver, CO
Located in Retiro, this hotel is within a 10-minute walk of Plaza Libertad and Teatro Colon. Obelisco and Plaza San Martin …More
Packed with high-end shopping venues, upscale architecture, and historic monuments, Retiro is also a transportation hub with long-distance buses and railways. Take in a show at Borges Cultural Center or ride the elevator to the top of Torre de los Ingleses for sweeping views. The heart of Retiro, Plaza San Martin, offers the perfect place to relax in the shade under verdant treetops.