Ratings based on 155 Verified Reviews

3.4 out of 5
71% of guests recommend
3.4 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from virginia beach

Eh

Posted Sep 15, 2017
We didn't get the size bed we reserved in our room. The fridge was. It cold enough so any leftovers we had in it went bad. The bathroom was dirty. The beds stiff as a rock. The location is good you have so many stores and restaurants close by. Did not like the fire alarm going off and we had to evacuate!!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Richmond, VA

Could not have been a better experience

Posted Jun 18, 2017
Title says it all! Staff was friendly, room was extremely clean and comfortable.
1 out of 5
by Andrena

Buy new sheets and call a plumber.

Posted May 29, 2017 on Hotels
The sheets were brown. The sink kept getting clogged. Also the tub stayed clogged.
4 out of 5
by Brianna

This traveler left a rating score only Posted May 1, 2017 on Hotels
1 out of 5
by Nancy

Caution.

Posted Apr 28, 2017 on Hotels
While I was on my way on my trip Hotels.com contacted me about reservation at Suburban Extended Stay hotel. My reservation was canceled without even talking to me first. I had this reservation for a month. Sorry Hotels.com, you did not honor what I ordered and people need to know this. The front desk person at the former hotel was very rude, so we found somewhere else to stay.
5 out of 5
by Della from Richmond

nice experience

Posted Apr 23, 2017 on Hotels
comfortable
4 out of 5
by Danielle

This traveler left a rating score only Posted Apr 17, 2017 on Hotels
5 out of 5
by Gene

Best bet on Philly

Posted Apr 13, 2017 on Hotels
Great hotel and super staff combined with a perfect location what more can I say.
4 out of 5
by A verified traveler

Posted Apr 3, 2017 on Hotels
We arrived after midnight and the office was closed. We had to call and wait for an attendant to arrive. Although we parked at the front door, she made us bring our bags through the side door. There was a man wandering the parking lot and approached my husband at the door to let him in. It was very unsettling and come to find out, the desk clerk knew him but didn't alert us.
4 out of 5
by A verified traveler

Posted Mar 21, 2017 on Hotels
nice cozy room ! friendly staff and area had many options