搜索罗塞尔的木屋

“Waiting for elevators took ages. Asked for house keeping at 8am, no one came to clean when I went back at 2:30 pm. Had to go down to concierge to ask for housekeeping as the call to concierge was on hold for more than 5 minutes. The concierge staff called house keeping in front of me and gave me a dirty look saying loudly to the housekeeper that the customer is complaining.”

“客房乾淨”

“Good location ! Not big but good enough.. ”

“easy access area”

“Hotel rooms are outdated, but location is very convenient if you take trains to/ from Penn station”

“Mrs. Joseph, the employee, was very kind. Thank you.”

“It took 5-10 min to wait the lift”

“The service is very good! It's clean and newly decorated. I will come back again next time! The hotel also provides luggage storage, which only costs 1 US dollar per piece, which is very good!”