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NH Collection Santiago Casacostanera

Photo gallery for NH Collection Santiago Casacostanera

1 bedroom, in-room safe, desk, blackout drapes
Daily continental breakfast for a fee
Shower, rainfall showerhead, free toiletries, hair dryer
Fitness facility

Overview of NH Collection Santiago Casacostanera

VIP Access
UNESCO Sustainable Travel Pledge

NH Collection Santiago Casacostanera

3.5 star property

8.4/10 Very Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
  • Business services
Nueva Costanera 3900, Vitacura, Santiago, CL, 7550098

Explore the area

  • Popular LocationBicentennial Park6 min walk
  • Popular LocationCasaPiedra Event and Conference Center4 min drive
  • Popular LocationParque Arauco Mall9 min drive
  • AirportSantiago (SCL-Arturo Merino Benitez)20 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

About this area


Located in Vitacura neighborhood, NH Collection Santiago Casacostanera is connected to a shopping center. Casacostanera and Parque Arauco Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Parque Araucano and San Cristobal Hill. Don't miss out on a visit to KidZania Santiago.

What's nearby

  • Bicentennial Park - 6 min walk
  • Gran Torre Santiago - 3 min drive
  • CasaPiedra Event and Conference Center - 4 min drive
  • KidZania Santiago - 4 min drive
  • Parque Arauco Mall - 9 min drive

Getting around

  • Military Academy Station - 3 min drive
  • Santiago Central Station - 26 min drive
  • Santiago Intl. Airport (SCL) - 20 min drive


  • Millefleur Café Bistró - 2 min walk
  • Pomeriggio Bistró & Mozzarella Bar - 1 min walk
  • La Mar - 4 min walk
  • Dondoh - 1 min walk
  • Arca - 1 min walk

About this property

NH Collection Santiago Casacostanera

3.5-star eco-friendly hotel located in Vitacura
Located close to Casacostanera and Parque Arauco Mall, NH Collection Santiago Casacostanera provides a roundtrip airport shuttle, shopping on site, and dry cleaning/laundry services. In addition to a 24-hour gym, guests can connect to free in-room WiFi.
Other perks include:
  • Continental breakfast (surcharge), free newspapers, and concierge services
  • Tour/ticket assistance, luggage storage, and a 24-hour front desk
  • An elevator, smoke-free premises, and 3 meeting rooms
  • Guest reviews speak highly of the proximity to shopping
Room features
All 84 rooms include comforts such as pillow menus and air conditioning, as well as perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Heating and fans
  • Bathrooms with rainfall showers and free toiletries
  • Flat-screen TVs with cable channels
  • Coffee/tea makers, daily housekeeping, and desks

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.


English, Portuguese, Spanish

Property amenities


  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily continental breakfast available 7:00 AM–10:00 AM for a fee: USD 15–36 for adults and USD 18–30 for children

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • Laundry facilities
  • Soundproofed rooms


  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • 3 meeting rooms


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Elevator
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk


  • Smoke-free property

Room amenities


  • Bedsheets provided
  • Blackout drapes
  • Pillow menu


  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Towels


  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service


  • Air conditioning (climate-controlled)
  • Desk
  • Fan
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Similar properties



Check-in from 3 PM - midnight
Minimum check-in age: 18


Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets allowed for an extra charge of USD 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information


You'll be asked to pay the following charges at the property:

  • The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay, and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 15–36 for adults, and USD 18–30 for children
  • Airport shuttle fee: USD 50 per vehicle
  • Airport shuttle fee per child: USD 0 (up to 10 years old)
  • Pet fee: USD 30 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

NH Collection Santiago Casacostanera Hotel
Collection Casacostanera Hotel
Collection Casacostanera
NH Collection Santiago Casacostanera Hotel
NH Collection Santiago Casacostanera Santiago
NH Collection Santiago Casacostanera Hotel Santiago

Frequently asked questions

Is NH Collection Santiago Casacostanera pet-friendly?

Yes, NH Collection Santiago Casacostanera allows cats and dogs (limit 2 per room) with a maximum weight of up to 55 lbs per pet. There's a fee of USD 30 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at NH Collection Santiago Casacostanera?

As of Apr 1, 2023, prices found for a 1-night stay for 2 adults at NH Collection Santiago Casacostanera on Apr 8, 2023 start from $105.34, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at NH Collection Santiago Casacostanera?

Check-in is from 3 PM - midnight.

What time is check-out at NH Collection Santiago Casacostanera?

Check-out is at noon.

Does NH Collection Santiago Casacostanera provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 50 per vehicle applies.

Where is NH Collection Santiago Casacostanera located?

Located in Vitacura, this eco-friendly hotel is within 2 mi (3 km) of Casacostanera, Parque Arauco Mall, and Parque Araucano. Costanera Center and KidZania Santiago are also within 2 mi (3 km).

Can I cancel my reservation for free at NH Collection Santiago Casacostanera and receive a full refund?

Yes, NH Collection Santiago Casacostanera offers free cancellation on select room rates, because flexibility matters! Please refer to NH Collection Santiago Casacostanera cancellation policy on our site for more details about any exclusions or requirements.



Very Good

Rating 10 - Excellent. 56 out of 112 reviews" "
" "10 - Excellent 50%
Rating 8 - Good. 36 out of 112 reviews" "
" "8 - Good 32%
Rating 6 - Okay. 8 out of 112 reviews" "
" "6 - Okay 7%
Rating 4 - Poor. 7 out of 112 reviews" "
" "4 - Poor 6%
Rating 2 - Terrible. 5 out of 112 reviews" "
" "2 - Terrible 4%




Staff & service




Property conditions & facilities




8/10 Good


Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location beautiful hotel

10/10 Excellent


Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best locations in Santiago.

10/10 Excellent


Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
25 minutes from airport well located near restaurant row and beautiful park nearby
Stayed 2 nights in Dec 2022

4/10 Poor


Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
We needed to suplicate for an upgrade. Only 1 of the 2 rooms were upgraded and they had online availability

10/10 Excellent


Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff. Perfect location. Totally happy.
Stayed 1 night in Oct 2022

10/10 Excellent

Irzio, New York City

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views service and location
Stayed 1 night in Oct 2022

10/10 Excellent


Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, located in a shopping center. Te beds are very comfortable and the bathroom is excellent. The only issue is that the hotel does not have a restaurant and uses one located in the shopping center
Stayed 8 nights in Aug 2022

8/10 Good


Traveled with partner
Liked: Cleanliness, staff & service
Too dark. No light in changing room. Why call it a mini bar when all it has is coke, water and Red Bull? Staff were brilliant though.
Stayed 4 nights in Aug 2022

8/10 Good


Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good


Traveled with family
Liked: Cleanliness, staff & service, amenities
Very convenient location and very nice staff but the room service was not working as advertised on Expedia.
Stayed 6 nights in May 2022