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Noi Vitacura

5.0 star property
Family-friendly ski hotel with a full-service spa
VIP Access

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your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Noi Vitacura

Indoor pool, outdoor pool, open 11 AM to 6 PM, sun loungers
Exterior
Room | View from room
Cafe
Lobby

Reviews

8.6

Excellent

Popular amenities

  • Bar
    BarBar
  • Pool
    PoolPool
  • Breakfast included
    Breakfast includedBreakfast included
  • Parking included
    Parking includedParking included
  • Spa
    SpaSpa
  • Gym
    GymGym

Check-in time

3:00 PM

Check-out time

12:00 PM
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About the neighborhood

Map
Av. Nueva Costanera 3736, Vitacura, Santiago, Region Metropolitana, 7630428

What's nearby

  • Costanera Center - 2 min drive
  • Apoquindo - 3 min drive
  • Clinica Alemana - 3 min drive
  • Parque Arauco Mall - 4 min drive
  • Santiago Metropolitan Park - 4 min drive

Getting around

  • Tobalaba Station - 3 min drive
  • Hospitales Station - 9 min drive
  • Santiago Intl. Airport (SCL) - 20 min drive

Restaurants

  • ‪Millefleur Café Bistró - ‬4 min walk
  • ‪Carnal Prime - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Demencia Restobar - ‬6 min walk
  • ‪Osaka Santiago - ‬1 min walk

About this property

Noi Vitacura

Luxury boutique hotel near Parque Arauco Mall
Located close to Casacostanera and Ralli Museum, Noi Vitacura provides a free breakfast buffet, a poolside bar, and a rooftop terrace. Skiers and snowboarders can spend time on the slopes at this hotel featuring a ski shuttle. Treat yourself to hydrotherapy, aromatherapy, or a body scrub at the onsite spa. The on-site international cuisine restaurant, Fronterizo, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and dry cleaning/laundry services.
You'll also find perks like:
  • A seasonal outdoor pool and an indoor pool, with sun loungers
  • Free self parking
  • Limo/town car service, an electric car charging station, and express check-out
  • Express check-in, a gift shop, and smoke-free premises
Room features
All 87 rooms have comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and bathrobes.
More amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and Select Comfort beds
  • Bathrooms with rainfall showers and designer toiletries
  • HDTVs with cable channels
  • Heating, daily housekeeping, and desks

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Ski shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Fronterizo
  • Tramonto Bar

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (65 square feet of space)

Outdoors

  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • Elevator

More

  • 1 building
  • 9 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • HDTV with cable channels

Food and drink

  • Espresso maker
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CLP 56000.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: CLP 40000 per vehicle (roundtrip)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CLP 56000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include window guards

We should mention

The seasonal pool will be open from November 15 to April 30
Pool access available from 11 AM to 6 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 15 years old are not allowed in the swimming pool, health club, or spa tub
Guests under 15 years old are not allowed in the spa, and guests under 15 years old are only allowed with adult supervision

Property is also known as

Noi Hotel
Noi Hotel Vitacura
Noi Vitacura
Noi Vitacura Hotel Santiago
Noi Vitacura Hotel
Noi Vitacura Santiago
Noi Vitacura Hotel
Noi Vitacura Santiago
Noi Vitacura Hotel Santiago

Frequently asked questions

Does Noi Vitacura have a pool?

Yes, this property has an indoor pool and an outdoor pool. Pool access is from 11 AM–6 PM.

How much does it cost to stay at Noi Vitacura?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Noi Vitacura on Aug 23, 2024 start from $198.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Noi Vitacura pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Noi Vitacura?

Self parking is free at this property.

What time is check-in at Noi Vitacura?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Noi Vitacura?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Noi Vitacura provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CLP 40000 per vehicle applies.

Where is Noi Vitacura located?

Conveniently located near the ski slopes, this Vitacura hotel is in a shopping district within 2 mi (3 km) of Casacostanera, Ralli Museum, and Parque Arauco Mall. Costanera Center and Gran Torre Santiago are also within 2 mi (3 km). Tobalaba Station is 27 minutes by foot and El Golf Station is 29 minutes.

Noi Vitacura Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 249 out of 448 reviews" "
Rating 8 - Good. 117 out of 448 reviews" "
Rating 6 - Okay. 44 out of 448 reviews" "
Rating 4 - Poor. 30 out of 448 reviews" "
Rating 2 - Terrible. 8 out of 448 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Crystal

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in Jul 2024

6/10 Okay

German

Business traveler
Cold rooms.
Stayed 5 nights in Jul 2024

10/10 Excellent

Francisco, buenos aires

Liked: Cleanliness, staff & service, property conditions & facilities
Eclxcelent location
Stayed 3 nights in Jun 2024

10/10 Excellent

maria, buenos aires

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, zona de restaurantes, muy linda y tranquila
Stayed 3 nights in Jun 2024

6/10 Okay

lou

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
I always like staying at the NOI however it’s becoming very dated especially the rooms. Roof top still one of the better attractions but everything else feels old.
Stayed 7 nights in Mar 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Needs maintenance
Hotel is dated and dusty. AC doesn't seem to be well maintained and bathrooms are very uncomfortable. You need to step in a bathtub to reach the window.
Stayed 6 nights in Jan 2024

10/10 Excellent

Lizabeth

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Beautiful property! Excellent breakfast, rooms were pretty, gorgeous spa with workout room, kind staff. Good restaurants and nice outdoor shopping center within walking distance. Definitely stay here.
Stayed 3 nights in Jan 2024

4/10 Poor

Monica, LOS ANGELES

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Jan 2024

10/10 Excellent

Lee

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with great staff. Rooms a really nice and both had great views. There’s a really nice shopping center one block away with cool brands for fashion and homewares. The hotel staff were very attentive and knowledgeable. Will definitely be back next time we’re in Santiago.

10/10 Excellent

Lee

Stayed 1 night in Dec 2023

10/10 Excellent

Xavier, Perth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked the Terrace Suite King Room for 2 nights. Great and quiet room with a beautiful view from the balcony which also had a nice size spa for us to relax in the evening. Staff in Reception were great and there were plenty of options in the breakfast buffet. We both loved the area where the hotel is located with lots and lots of great restaurants and good shopping nearby.
Stayed 2 nights in Nov 2023

10/10 Excellent

Victor

Stayed 1 night in Oct 2023

4/10 Poor

WILLIAM

Business traveler
Disliked: Property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Manuel Alejandro Arias

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in May 2023

10/10 Excellent

Linda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely spot in busy Santiago
We arrived in Santiago and rented a car. A dog at the car rental bit my hand . We went to this hotel and it was perfect, helped ease the pain! Big room, luxurious, great bed, and quiet area. Wish it was more than one night!
Stayed 1 night in May 2023

8/10 Good

m

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2023

4/10 Poor

Gaby

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We have stayed n this hotel m the past when it was recently build. There has been a noticeable lack of maintenance I the rooms, bathrooms and hallways. This is not a 5 star hotel. We took several photos of all the things that are falling apart in the room. Also, the bathroom is badly planned, an accident waiting to happen. It’s impossible to get in the tub and getting out is dangerous. We communicated these things to the reception. They were supposed to respond to us on Monday, but they never did. We would like them to cancel our upcoming reservation so we can be in a newer, safer hotel.
Stayed 2 nights in Mar 2023

10/10 Excellent

Mary Ann

Liked: Cleanliness, staff & service, room comfort
Not worth the price paid
The hotel aims to be high end, prices are very high but the quality of products, the range of services is not in line with the prices. A few examples: - breakfast had a good variety but most of items were not the best quality. Didn’t have pancakes or waffles or any sweet hot products. Avocado needed to be paid separately, same for fresh orange juice… on a USD 230/night? - gim was pretty basic, didn’t even have a mat or kettle bell, and it was locked at 9:30 on a Sunday morning, I needed to wait more almost 10 minutes for them to open the door (was supposedly 24/7) - no restaurant available, just rooftop bar with basic options - on the room, they charged for bottled water and Dolce gusto Nescafé… that was my first! Usually you get a Nespresso machine and a few free capsules. It is a nice location, surrounded by excellent restaurants, but the service you get is too basic for the price you pay.
Stayed 1 night in Mar 2023

6/10 Okay

Artur, renton

Stayed 1 night in Feb 2023

10/10 Excellent

Luis Daniel

Stayed 2 nights in Feb 2023

4/10 Poor

Ignacio

Disliked: Property conditions & facilities
No service culture and old building
Expectations are higher for the pricepoint, need urgent maintenance. Staff seems to be part of a funeral, we felt we were always a problem for them
Stayed 1 night in Jan 2023

10/10 Excellent

Patrick

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean, the staff were nice.

10/10 Excellent

Taner, Fayetteville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noi Vitacura is excellent always. The area around the hotel is very nice. I highly recommend!

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
Some basic maintenance issues like the shower hose broken that is not acceptable for a luxury hotel property of this standard.
Stayed 1 night in Dec 2022

4/10 Poor

Sebastian Enrique, London

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location. Don't expect a 5-star accommodation, the rooms are old with many broken items.
Stayed 2 nights in Aug 2022

General hotel information

Reasons to Book
Outdoor Pool & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
5.0