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“The toilet seat is extremely loose. The toilet paper holder is ready to fall off the wall. And for a handicapped restroom, the floor is too slippery for a cane.”

“We booked a non smoking room, But it is full smoke smell and we are not able to sleep. Going forward don’t show this hotel and its group in my search list please”

“Nice clean pool, better gym than most gyms, comfortable beds. Staff was very accommodating when asked for a later checkout.”

“Upon arriving, we were told that Hotel.com had booked us a smoking room. I showed them the e-mail confirmation on my computer only to get remarks such as, "That won't change anything" "It doesn't matter what your e-mail says"... We asked if they could make the change and the lady first said no, and it's not because they were full, just because they got the information that we wanted a smoking room, while never providing any proof that was the what happened. After some negotiation, we were able……

“Flawless stay as usual. Room looked recently updated and all of the staff were very nice and friendly.”