8/10 Very Good! (4,351 reviews)
All the Staff were amazing, helpful and polite from the time we checked in to when we checked out.
Specialty restaurants were very good and good portions.
Beach was clean and staff were always nearby to assist with chairs or question those without wristbands using RIU chairs.
Ocean was warm and safe with waves to float or play in.
The negative would be the outdated furniture in the room. The drawers had to be shook to close, patio door was heavy to slide, closet doors also heavy to slide.
We were placed on floor 15 however only one of the 3 elevators went to floor 15 so we had to pass on some elevators to wait for the only one to go to 15.
Definitely would return but would like to see some updates.
We took a cab to the hotel from the airport for $60 US. Driver was very friendly and informative.
Enjoy.
Reviewed on Nov 15, 2026
