6/10 Okay
Carol G., Kansas City
Jul 29, 2024
Liked: Cleanliness
It has potential
The cabin had plenty of room for my husband, myself, and our 2 teenage nephews. It’s dog friendly. Communication was very good with the property manager. They replied to my texts/concerns and tried to work to find solutions. The location isn’t bad, decent distance to Gatlingburg. Not much of a view from the cabin though.
The cabin needs repairs/updates. Several lights did not work (including some in the game room, living room and kitchen. But we still had enough lighting in those areas. The AC unit seemed to be leaking and water was leaking through the floor in the bedroom with the king size bed. By our third night, that room smelled weird, probably from the water underneath the floor. The property manager did send someone to go check the issue, but 1. it is uncomfortable to have someone come out when you’re not in the cabin and you have personal belongings, so I requested if they could wait until we checked out the next am, but the HVAC guy showed up as we were packing up getting ready to check out. Also, one of the gaming arcades did not work at all, there were no balls for the foosball, a few of the tv remotes did not work and one of them was wet from the inside, probably leaky old batteries, but the property manager did send us new batteries and foosball balls the next day. The beds are also old and make a lot noise, not comfy.
Overall, it has potential but needs updates and repairs.
Carol G.
Stayed 3 nights in Jul 2024