Sherman Oaks Residences

"Friendly staff, amazing location, lots of food options. Clean rooms"

"The hotel is beautiful, the room was clean, well designed, spacious, comfortable. My only complaint would be about the shuttle to the airport, the signage to its pick up location is incomplete and confusing, never did catch the shuttle and ended up calling on an Uber. "

"Sushi restaurant was amazing!!!! Extra Resort fee of $25 and $25 self park/$70 valet was obsurd for an airport hotel with no resort amenities. Rooms were updated and quiet."

"No hot water after mid-night unless you call the front desk. "

"Very grumpy staff on arrival, didn’t explain that we needed to take the card they gave us to breakfast so had to go back to the room for it which then caused a grumpy waiter! Card was given as a temporary hold for any charges but then a charge was taken for late checkout without our permission which we’d planned to pay in cash to avoid charges!"

"Worst stay ever. The covers had bugs and it took room service forever to bring towels and new blankets. "

"Airport shuttle runs ever 30 minutes. Easy to use. It is a nice hotel but security needs to monitor noise levels after 11 or 12 pm so that travellers can get some sleep. It shouldn't be my duty to run after security to monitor noise levels (especislly after 40+ hours of flying & travelling through airports). The hotel had low occupancy yet they put noise clients right next to us. The walls are way to thin. TV was blasting until 3:36 am. Our alarm to get up to head to the airport was for 3:45 am. That is a total of 9 minutes of quiet. Very disappointing."

"The breakfast was terrific and the staff was first rate!!"

"Good motel"