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Sheraton Universal Hotel

4.0 star property
Hotel with a fitness center, a quick walk to Universal Studios Hollywood

Choose dates to view prices

your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Sheraton Universal Hotel

Exterior
Water view
Point of interest
Premium bedding, down comforters, in-room safe, desk
Meeting facility

Reviews

8.6

Excellent

Popular amenities

  • Hot Tub
    Hot TubHot Tub
  • Housekeeping
    HousekeepingHousekeeping
  • Breakfast available
    Breakfast availableBreakfast available
  • Bar
    BarBar
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Room service
    Room serviceRoom service
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includes taxes & fees
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Aug 22 - Aug 23
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About the neighborhood

Map
333 Universal Hollywood Drive, Universal City, CA, 91608

What's nearby

  • The Wizarding World of Harry Potter™ - 7 min walk
  • Universal Studios Hollywood - 8 min walk
  • Universal CityWalk - 12 min walk
  • Warner Brothers Studio - 6 min drive
  • Hollywood Bowl - 6 min drive

Getting around

  • Universal City Station - 8 min walk
  • Downtown Burbank Station - 10 min drive
  • Hollywood Burbank Airport (BUR) - 18 min drive

Restaurants

  • ‪The Wizarding World of Harry Potter - ‬18 min walk
  • ‪In-N-Out Burger - ‬15 min walk
  • Starbucks
  • ‪Krusty Burger - ‬7 min walk
  • ‪Isla Nu-Bar - ‬5 min walk

About this property

Sheraton Universal Hotel

Hotel near Universal Studios Hollywood
Located close to Warner Brothers Studio and Hollywood Bowl, Sheraton Universal Hotel provides a poolside bar, a terrace, and dry cleaning/laundry services. For some rest and relaxation, visit the spa tub. The on-site American cuisine restaurant, The California's, offers breakfast and lunch. Free in-room WiFi is available to all guests, along with a bar and a gym.
Other perks include:
  • Swimming pool with sun loungers and pool umbrellas
  • Full breakfast (surcharge), valet parking (surcharge), and an electric car charging station
  • An outdoor pool, luggage storage, and a porter/bellhop
  • A front-desk safe, wedding services, and concierge services
  • Guest reviews say great things the breakfast, pool, and helpful staff
Room features
All 461 rooms have comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like free WiFi and desk chairs. Guest reviews highly rate the clean, comfortable rooms at the property.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and hair dryers
  • LCD TVs with premium channels
  • Wardrobes/closets, mini fridges, and free infant beds

Languages

Arabic, Chinese (Mandarin), English, French, Korean, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (USD 39.60 per night)
  • Secured valet parking on site (USD 55 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:30 AM for a fee: USD 21 to 34 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • In the Mix Lobby Bar
  • The California's
  • The Reel Pool Bar

Things to do

  • Gym
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 17 meeting rooms
  • 32,774 square feet of conference space
  • Business center

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Thin carpet in room
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 20 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 40 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 21 to 34 per person
  • Covered self parking fee: USD 39.60 per night (in/out privileges)
  • Secured valet parking fee: USD 55 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Sheraton Universal
Hotel Universal
Sheraton Hotel Universal
Sheraton Universal
Sheraton Universal Hotel
Universal Hotel
Universal Sheraton
Universal Sheraton Hotel
Sheraton Universal Hotel Hotel
Sheraton Universal Hotel Universal City
Sheraton Universal Hotel Hotel Universal City

Frequently asked questions

Does Sheraton Universal Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–10:00 PM.

How much does it cost to stay at Sheraton Universal Hotel?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Sheraton Universal Hotel on Aug 22, 2024 start from $255.55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Universal Hotel pet-friendly?

Yes, Sheraton Universal Hotel allows pets (limit 1 total) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 125 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Sheraton Universal Hotel?

Self parking is available for USD 39.60 per night. Valet parking is available for USD 55 per night.

What time is check-in at Sheraton Universal Hotel?

Check-in start time: 4:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Sheraton Universal Hotel?

Check-out is at 11:00 AM.

Where is Sheraton Universal Hotel located?

Situated near the airport, this hotel is 0.4 mi (0.7 km) from Universal Studios Hollywood and within 3 mi (5 km) of Warner Brothers Studio and Hollywood Bowl. Capitol Records Tower and TCL Chinese Theatre are also within 6 mi (10 km). Universal City Station is 8 minutes by foot.

Sheraton Universal Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2239 out of 3614 reviews" "
Rating 8 - Good. 705 out of 3614 reviews" "
Rating 6 - Okay. 332 out of 3614 reviews" "
Rating 4 - Poor. 170 out of 3614 reviews" "
Rating 2 - Terrible. 168 out of 3614 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Zejun

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable experience. Excellent food!
Stayed 4 nights in Jul 2024

10/10 Excellent

LILIA

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this hotel. This hotel was incredibly spacious and clean. Very close to Universal Hollywood Studios. Recommend walking to Universal rather than trying to catch shuttle in the morning due to delays from being full. The pool was large and deep which was a great way to refresh at the end of a long day. Busy hotel (as expected) but no noise in our room at all. Buffet breakfast was good. Close to the Metro as well. Would stay again!
Stayed 1 night in Jul 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Roz and Oscar were amazing! Thank you for going above and beyond !
Stayed 1 night in Jul 2024

10/10 Excellent

Tricia, American Canyon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cose to the park and room service had very reasonable prices.
Stayed 2 nights in Jul 2024

10/10 Excellent

Marco, santa paula

Liked: Cleanliness, staff & service
Overall great stay good customer service, overpriced room service and the jacuzzi jets didnt work.
Stayed 1 night in Jul 2024

10/10 Excellent

Iolana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So convenient for Universal
Stayed 2 nights in Jul 2024

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jul 2024

10/10 Excellent

gina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Willie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to parks, dining and shopping.
Stayed 4 nights in Jul 2024

8/10 Good

Ansel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was within walking distance of City Walk for dinner, and Universal Studios.
Stayed 1 night in May 2024

6/10 Okay

OMAR

Traveled with family
Liked: Cleanliness, staff & service, amenities
My family stayed for 1 night at the property. We would definitely come back. The room service was great.
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

8/10 Good

Asha Rao

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and excellent staff. Our room was next to highway and was noisy owing to traffic on highway. Options given to room change didn't suit us. Owing to long stay we somehow got used to noise but didn't expect Sheraton property having noisy room/bad insulation
Stayed 4 nights in Jul 2024

4/10 Poor

Cassandra

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

6/10 Okay

Miguel

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
My wife and I decided to stay at this hotel due to the location being so close to universal studios. We expected a little bit more out of the hotel honestly. On our first night, we tried the hotel restaurant. The food was a 1/5 and overpriced. Floors throughout the hotel need to be updated as they look old and dirty. Transportation and location was our best experience here since they are so close to the universal studios and have shuttle service every 15-20minutes. Staff were friendly. Will we come to this hotel again? Probably not. Family friendly? Yes.
Stayed 3 nights in Jul 2024

6/10 Okay

Francisco

Traveled with family
Our hotel room was not as clean as I thought it would be, and it showed more wear and tear than normal. Improvements are overdue. For the Brand and Area, I thought this hotel would be in better shape.
Stayed 4 nights in Jul 2024

8/10 Good

Jevon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the breakfast and the staff, especially Dustin and Jay at the lobby bar. The shuttle to Universal is also a great feature. What I disliked was how hot the room was at night despite the air conditioning being at the lowest temperature, the refrigerator was weirdly loud and the cleanliness could have been better. I found water bottles, straws and stray hairs from the previous guest. All in all, it was a decent stay.
Stayed 3 nights in Jul 2024

6/10 Okay

Justin

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property that shows well for its age. Lobby is lively, but understandable given that it services Universal Studios.
Stayed 2 nights in Jul 2024

2/10 Terrible

Nicole

Disliked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Close to our destination
Stayed 2 nights in Jul 2024

6/10 Okay

Rinku

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Jul 2024

10/10 Excellent

Juliet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Erika

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay!! Great service and the room was lovely. Only slight negative is the sofa bed was uncomfortable....we will be sure to request 2 queen beds next time.
Stayed 3 nights in Jul 2024

10/10 Excellent

Rigoberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Margarita

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoy our stay. Super closed to the park. Room is small.
Stayed 4 nights in Jun 2024

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
4:00 PM
Check-Out Time
11:00 AM
Star Rating
4.0