“I am a Hilton Honors member for the past 30 years., I am a diabetic and use water to flush sugar out of my system. The older man at the desk refused to give my wife and me 2 bottles of water. He said you have an Expedia rate so you can’t have any.
He was spiteful and gave us room 117 where the fan was broken for the A/C. He also knew we we were staying there 4 days later. This older man needs training or Firing.”
“When we checked in the gentleman on staff made us feel inferior. Like the hotel was too elite for us. We are retired and travel alot. This time we have been traveling for over a month all over the country. This was the 1st time for being treated this way. The checkout was not any better and he was an assistant manager. We are Bonvoy clients, so I expected more from Marriott. The hotel was beautiful, very clean, and great amenities but we will not stay here again because of the staff.”
“We stayed at the Sylvan Park Boarding House in Nashville this weekend, and y’all…what a find!
First of all, the location. We loved Sylvan Park. So many great restaurants nearby, sidewalks and bike lanes, mature trees, green space—it felt like an actual neighborhood instead of just a place tourists sleep between trips downtown. We could walk out the door and go somewhere good to eat, then come back and sit on the big front porch for a while, which we did. Several times.
And the boarding house……