“Breakfast was okay. However, the hotel bathrooms are incredibly poorly designed. The entrance to the shower is right beside/behind the toilet bowl making an entrance and exit somewhat distasteful. Also, there was no exhaust fan for steam or odors. The sink water pressure was practically nonexistent, and the faucet was at the narrow corner of the sink and barely stuck out over the sink. Very difficult to wash your hands. All in all, a very poor design.”
“It was really the best experience ever w a hotel. They were able to get early check due to early arrival. More than just the everyday courtesy was extended at all times. I was there to visit my father. This hotel also took great care with my Father and his wife during storm evacuation, which is rare and they remembered. At one point I panicked my phone was not charging I needed to get cab to dads and I am anxiety panic ridden almost in tears and trying to hide it. Your front desk staff 2 ladies……
“Great location to Belmont University. Staff is friendly and the hotel is attractive. My breakfast burrito was great too! However I had a poor experience here which they tried to turn around. When I arrived at the hotel with my 19 year old daughter at 1 AM with loads of luggage on a Lyft ride I was told that they over sold the hotel and that they didn't have a room for us. Mind you this is after I already paid for the room. They did arrange a new room at the Hyatt next door, but I needed to……
“We absolutely loved our stay! The staff were so kind and helpful. There was the cutest coffee bar and stocked mini fridge! Most importantly, the beds were super comfy! The only thing was there was no tv, which would have been fine, but we had a change in our plans so we thought we’d just order food and watch a movie without realizing. But we still had so much fun!”