Carlton Hotel St Moritz

Photo gallery for Carlton Hotel St Moritz

Primary image
2 indoor pools, outdoor pool
Balcony
Flat-screen TV, DVD player, heated floors
Premium bedding, free minibar, in-room safe, individually decorated

Overview of Carlton Hotel St Moritz

VIP Access

Carlton Hotel St Moritz

5.0 star property

5.0/5 Exceptional

Guests rated this property 5.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
Via Johannes Badrutt 11, St. Moritz, GR, 7500

Explore the area

  • Popular LocationSt. Moritz Leaning Tower7 min walk
  • Popular LocationLake St. Moritz15 min walk
  • Popular LocationSegantini Museum6 min drive
  • AirportSt. Moritz (SMV-Samedan)11 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

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About this area

St. Moritz

Located in St. Moritz, Carlton Hotel St Moritz is near a train station and near the boardwalk. Berry Museum and Engadiner Museum are cultural highlights, or if an activity is on the agenda, check out Corviglia Ski Resort. Traveling with kids? Consider Mineralbad Baths and Spa and Bellavita Pool and Spa. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snowshoeing and sledding.

What's nearby

  • Kulm Golf Course - 7 min walk
  • St. Moritz Leaning Tower - 7 min walk
  • Chesa Futura Building - 13 min walk
  • Lake St. Moritz - 15 min walk
  • Segantini Museum - 6 min drive

Getting around

  • St. Moritz Station - 12 min walk
  • Zurich Airport (ZRH) - 156 min drive

Restaurants

  • Chesa Veglia - 7 min walk
  • Hanselmann - 8 min walk
  • Mono - 8 min walk
  • La Stalla - 8 min walk
  • Dal Mulin - 9 min walk

About this property

Carlton Hotel St Moritz

Family-friendly ski hotel with a full-service spa
Carlton Hotel St Moritz offers a convenient ski shuttle service; those who skip the slopes can take advantage of ski storage and ski passes. Change of towels is available on request.
Carlton Hotel St Moritz offers 64 accommodations with DVD players and free minibar items. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Accommodations at this 5-star hotel have kitchens with stovetops, cookware/dishes/utensils, dishwashers, and espresso makers. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 indoor swimming pools are on site along with an outdoor pool. Other recreational amenities include a spa tub, a sauna, and a fitness center.

Guests under 16 years old are not allowed in the spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Carlton Spa has 6 treatment rooms. Services include hot stone massages, Thai massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages spoken

English, French, German, Italian, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free area shuttle up to 2 km
  • Free train station pick-up shuttle
  • Free ski shuttle
  • Limo/town car service

Food and drink

  • Free full breakfast available daily 7 AM–11 AM
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Romanoff
  • Da Vittorio - St Moritz
  • Carlton Bar

Things to do

  • 2 indoor pools
  • Arcade/game room
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Private picnics
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • DVD player
  • Free area shuttle
  • Free children's club
  • Free cribs/infant beds
  • Free supervised childcare
  • Kitchen
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Lockers available
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Couples dining
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Designer toiletries
  • Hair dryer
  • Heated floor (bathroom)
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • DVD player
  • Flat-screen TV
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Espresso maker
  • Free bottled water
  • Free minibar
  • Freezer
  • Kitchen
  • Oven
  • Stovetop

More

  • Children's slippers
  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Heated floors
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The property is closed between March 15 and December 9.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 45 per pet, per day
Welcoming dogs only

Children and extra beds

Children are welcome
Kids stay free! One child 11 years old or younger stays free when using existing bedding
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 5.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: CHF 1225.00 per vehicle (roundtrip)
  • Airport shuttle fee per child: CHF 0.00
  • Pet fee: CHF 45 per pet, per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note the hotel's daily food and beverage credit cannot be used for dinner at Da Vittorio - St. Moritz.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa tub

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 star Superior and is displayed on this page as 5 stars.

Property is also known as

Carlton Hotel St
Carlton St Moritz
Hotel Carlton St Moritz
St Moritz Carlton
St Moritz Carlton Hotel
Carlton Hotel St Moritz Hotel
Carlton Hotel St Moritz St. Moritz
Carlton Hotel St Moritz Hotel St. Moritz

Frequently asked questions

Overall score and ratings

5.0

Exceptional

Rating 5 - Excellent. 28 out of 29 reviews
5 - Excellent 97%
Rating 4 - Good. 1 out of 29 reviews
4 - Good 3%
Rating 3 - Okay. 0 out of 29 reviews
3 - Okay 0%
Rating 2 - Poor. 0 out of 29 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 29 reviews
1 - Terrible 0%

5.0/5

Cleanliness

5.0/5

Staff & service

5.0/5

Amenities

4.9/5

Property conditions & facilities

5.0/5

Eco-friendliness

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Feb 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay. Great service.
Stayed 3 nights in Feb 2020

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give The Carlton St. Moritz a rating beyond excellent, I would do it in a heartbeat! From the time we arrived, to the time we left— everything was perfection. I really can’t express how much they blew me away with their sincere attentiveness and warmth. Every single staff member we encountered during our stay was amazing! There was nothing that we requested that they didn’t take care of. This is beyond a 5-star hotel in my eyes. I can’t wait to revisit and enjoy this beautiful property and it’s wonderful staff again! Absolutely phenomenal!
Stayed 4 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Carlton is obviously a five-star hotel. Everything is top notch in the staff is incredible. Every one of the staff went out of their way to make sure that it was the best stay ever. Rooms were incredible and the view was outstanding. Restaurants were also fantastic. If I could give the six stars I would. Best hotel I’ve ever stayed at by far.
Stayed 2 nights in Dec 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2019

5/5 Excellent

Stayed 3 nights in Feb 2019

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
One of the nicest hotel stays we have ever had. Nice touches included Bentley car transportation, top of the line amenities, complimentary fruit & water in room daily. Staff was so nice and accommodating it was truly a pleasure to stay there.
Stayed 5 nights in Jan 2019

5/5 Excellent

Stayed 5 nights in Jan 2019

5/5 Excellent

Stayed 5 nights in Jan 2019