Ratings based on 178 Verified Reviews

4.3 out of 5
94% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from BNE, Australia

Centrally located Hotel.

Posted Jun 11, 2017
Pros: Location, presentation & friendly staff.
Cons: Maybe a refrigerator in the room, if not, one provided on request.
Location: Walked up to the leaning tower & down to the lake's edge via the sequence of escalators at the local car parking building.
This 'hotel' is very well located in the central part of the village & depending on your room you will have a view of the lake. Our room, on the fourth floor had been renovated some two years prior & yet the timber smell was still obvious...very pleasant. The room has plenty of space & the two guest lifts go straight down to the Restaurant & Bakery as well...so no need to go outside particularly when it's cold outside. We had dinner & breakfast in the Restaurant and both meals were very good. The hotel will even drop you down to the railway station, all you need to do is arrange it when you check in...I'm told that they will also pick you up if you let them know beforehand or call from the Station on arrival. Would certainly recommend.
3 out of 5
Recommended
for Everyone
by A verified traveler from Malaysia

Hotel Close to Rail Station

Posted May 6, 2017
Pros: 1) Cleanliness and walkable 2) Heated bathroom floor
Cons: In room complimentary coffee/tea & toiletries ( none provided ).
Location: Located at old part with lots of shops ( most closed ) for the season.
Nothing to do as St Moritz practically off season now.
5 out of 5
by Josiane

One night in St Moritz

Posted Apr 7, 2017 on Hotels
Great hotel! Rooms are comfortable and new, very clean and nice view from balcony. Owner and staff are superb. Very well located. Restaurant is very good. Everything about our stay was perfect
4 out of 5
by Robert

This traveler left a rating score only Posted Mar 25, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver

A wonderful hotel in the centre of town

Posted Mar 14, 2017
I spent a week at this lovely, centrally-located hotel. Super friendly, helpful staff who did everything they could to make my stay comfortable and convenient. Simple, tasteful ambiance and excellent breakfast. Would highly recommend it.
4 out of 5
by Andrew Baume

Not pretty but lovingly run

Posted Jan 11, 2017 on Hotels
The Hauser is an odd building but the family run atmosphere permeates the place and makes the stay wonderful.
3 out of 5
by A verified traveler

Posted Nov 4, 2016 on Hotels
Hotel location is good! The restaurant (paid) supplied decent food. However, bathroom consumables were minimal and of cheap quality. You need to pay CHF 4. for a toothbrush, etc. The beds were not too bad, but not very comfortable either (the sofa bed was even worse). Overall so and so.
5 out of 5
by A verified traveler

Hotel with personal touch

Posted Oct 24, 2016 on Hotels
This is centrally located near high end shops. 5 minutes from railway station and hotel has free shuttle to and from railway station. This property is run by a couple who lives on the top floor the hotel and there is a personal touch in everything. All the staff are very friendly, helpful. ANNA the receptionist in particular. My wife was suffering from cold and she spoke with Doctor and helped us.The room was big and not cluttered with furniture but comfortable. Bathroom was small but brightly illuminated. Internet is fast and reliable. The restaurant on the ground floor and the bakery is like cherry on the top. They do have few vegetarian options which was quite appreciable. If I have to stay again I will go to this hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 17, 2016
Simple but sophisticated at the same time, its restaurant at ground floor is very good!
4 out of 5
by Dennis

This traveler left a rating score only Posted Jul 10, 2016 on Hotels