Posted Sep 7, 2016
Had not stayed at this hotel before. Desk staff were nice, but room was disappointing. Carpet badly needed to be replaced, pillows were hard, beds small, and though there were cabinets, there were no pans. Even a coffee maker would have been welcome.
Comment from Hotel Management
Sep 16, 2016 by Manager, Hotel Management
I received a copy of your review, and wanted to take a moment to personally respond. We appreciate the kind comments about how helpful and friendly the staff is; however, we apologize that the carpets need to be replaced. We are due for a renovation at the beginning of 2017 which will fix that issue. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.