预订斯蒂文斯维尔酒店宾馆住宿限时优惠

“Bed was hard and smelled strongly of bleach. Bring your own blanket and pillow. Breakfast was bad as well. ”

“The staff was so welcoming. It was nice to be greeted warmly from the desk staff!”

“The breakfast was not “award winning” as claimed on their website. In addition, the desk staff announced our room number at check-in while other guests were present. This is not allowed in hotels for member safety. ”

“Good breakfast, but no milk in the refrigerator Who is the staff member cleaning the room? Those who do not put on the comfort bed.”

“The front desk staff member was amazing and provided excellent customer service! I believe her name was Karla. I truly appreciate your hospitality and professionalism—you definitely have a great employee!”

“The pool and hot tub were both down. The hallways were dirty. They’re ceiling tiles falling in multiple places. It looks very old and rundown. Breakfast was hardly anything at all. Could not take a shower because black stuff kept coming out of the pipes.”

“It was good for me ”

“Good ”

“The room was clean and very comfortable for 5 adults to stay in. Staff were very friendly, breakfast was great! Only downside was that the pool was closed during our stay and Expedia did not notify us of this. Hotel provided us with compensation for the inconvenience.”

“Beautiful place and great service! Very relaxing getaway. ”

“The room was great, restaurant downstairs was great. The reason I gave 3 stars is the noise from the restaurant/bar kept me up until 4 am. I realize it was a holiday (valentine's day) but that was a little too much.”

“Staff were very kind, and accommodating ”

“早餐虽然简单 但是也还冷热兼顾 虽然没有水果 但是果汁提供 房间比较大 ”

“Terrible customer service. Front desk are not trained and just tell customer inaccurate information. I called to see how to cancel my reservation because of the snow storm that was coming in awhile back and the front desk woman who answered the phone told me yes I can cancel. “I asked if I would get the $149 refund “ she said yes and that she would cancel as soon as she was done help another customer. I never got the refund. Went back and forth with Expedia who had to contact the hotel who now……