8/10 Very Good! (4,065 reviews)
Super clean - all places - common areas, individual rooms, outside patio and pool area! I witnessed the cleaning crew wiping off the elevators, glass doors, even the light fixtures on a daily basis! Room-wise - white crispy sheets and towels, pristine bathrooms.
The food was great - great variety and multiple stations - Bahamian style, Mexican, Asian, Vegetarian, typical American. I appreciated the choices of fish, fresh food, the cheese station. The restaurants with reservation required - were decent, but nothing spectacular. If you enjoy having people wait on you, restaurants are a great option, but I was a bit annoyed/felt rushed at times by the staff - our reservation was at 8:30 and by 9:20, they were already cleaning around you. With earlier reservations, probably you can avoid this.
One of the best features - the pool area and the beach. For someone new to the Bahamas, the miles-long beach offered great walks and views. The pool area - always kept tidy, great bar-lounge, drinks, great music and activities (shout out to the pool staff!) Walking distance to Atlantis and shops.
Why four stars:
The service is inconsistent. Most of the staff is super helpful, efficient, polite, but at times (daily!) - distracted, not very friendly, and slow. It was not one individual person, but multiple - at the coffee station, dining area, reception desk, room service. Chipped toilet seat and bathroom mirror, older carpet, seating cushions, renovation noise from the hotel next door.
Reviewed on Aug 17, 2026