8.6/10 Excellent! (1,001 reviews)
Overall a nice trip. Check in was extremely slow. Room was not ready and waited way too long for the room to be ready. Ruined our first day. Room was spacious and clean. Temporary adult pool was ok. Way too many reserved chairs that were not being used. A complete waste when there are not enough chairs to begin with. Just another way for them to make more money.
Need a better system for guests who are over 18 to enter the adult pool. Kept telling my daughter every day she could not be there when she is 19. They were not even nice about it even when I showed them her passport. They looked at us like they didn’t believe her. Not cool and was annoying all week. Would not return sorry. Many better places with better service that make you feel like they actually want you there.
Reviewed on Jun 11, 2026
