Find Suisun City motels from $74

"Horrible stay! Look elsewhere! We had two rooms, valet parked a car, ate at the restaurant, drank at the bar and spent plenty of money at this hotel over 3-4 days. I knew this was a historic hotel and we chose it for its charm and central location. The only good thing was the location. When checking out I informed the staff that our shower didn’t drain, which got worse and worse throughout our stay. I was showering in standing water and even showed them a picture…so gross! They apologized and offered free coffee or breakfast. I said it was bigger than that. They assured me the manager would contact me because they could not do anything more than that but would let him know. The manager never called. Three weeks later I called and emailed the manager, and I included the gross picture. He eventually apologized by email and said they would address the problem and fix the drain issue. WHAT? There was no shock and real concern, which indicated that this was a normal complaint. There was no monetary compensation of any sort. After spending my entire career in sales and service, I couldn’t believe it. I personally would have handled this differently in many ways so that there was better communication between staff and the customer, the way complaints were handled by management and finally I would make sure my customer knew they were valued. You have a choice when traveling…..don’t choose a hotel that does not appreciate your business."

"The Elm House is a hidden gem. This property is in Napa Proper and close to downtown. The staff is extremely friendly and kind. Breakfast was served daily and was very delicious. We will return… Thank You DeAnn and Kevin."

"Very clean and quiet. Good breakfast "

"My stay at Claremont Resort & Club was absolutely amazing. The hotel is beautiful, with stunning Bay views, elegant historic charm, and a relaxing atmosphere. The rooms were comfortable and clean, and the staff made us feel so welcomed from the moment we arrived."

"Awesome "

"Didn’t eat there"

"We asked for extra pillows and no one came to bring them. Also, front desk was rude and unprofessional when inquiring about the Wi-Fi information."

"I’d say the place the place and the people were fabulous a little bit out of town downtown, but some good restaurants in the vicinity to make up for that. I think it’s the people who made this."

"As a guest paying for parking that has a long truck that I had to go around which made inconvenient. Another thing as the room do have coffee machine but come with no water in the room which makes guest go out of the way to get water. When asking for water you have be Hilton reward member and if your not you will not get any . The person handing out water not nice. As well for everyone to be aware to check the iron since during my stay the iron ruin a whole outfit that I needed for my work conference the next day. I still have not gotten any contact from management regarding fixing this situation and Hilton itself is not willing to give reinvestment for the value of the clothes that it ruined . Which is upsetting as a loyal Hilton member."