“I only stayed one night for my second day's flight.
Unfortunately, the bed was full sell of White Flower Embrocation, obviously house keeper has nose problem that day.”
“There was no one answering the phone at all — whether calling housekeeping or reception for help. The shuttle bus service is misleading; the hotel works with a third party and they don’t recommend guests to use it. Honestly, why not just cancel the service altogether?”
“The coffee cups were not replaced with cleaned ones / washed every day. Used cups were just left in the room. I also saw hair in towel and toothpaste in the sink. Teabags were not refilled.”