Syracuse Chalets

"Very beautiful hotel will go again highly recommend!!!"

"The pool area was small, bur it was good for the kids. The staff was nice, and check in/out was easy. Our room was fine, there was a big crack in the shower wall and the bed wasn't the most comfortable. This was our 2nd time staying here, because it is right in the downtown area and it is easy to walk to places. All in all this is a decent hotel, but I have definitely been to better hotels for a similar or lower price. "

"There is nothing to do at the Armory Square. Websites claim that there are boutiques & shops, but only some average restaurants. "

"This is a very clean and comfortable hotel. The staff are pleasant. This only thing wrong with it is there is no security latch on the door on the inside of the room. This needs to be addedd for saftey reasons."

"Always a great place "

"Staff was great. Amenities, not so good. Stay was Sunday to Tuesday -- restaurant was closed that whole time. Dirty, used Q-tip in corner of bathroom, overhead light and fan in bathroom not working, lip of shower between shower pan and bathroom floor was rusty, room heater was loud, TV had no channel guide and no access to apps that I could have logged into. No documentation in room explaining anything. "

"Pros: Nice and helpful staff, easy check in process, decent breakfast, nice decor in lobby and in rooms. Cons: The hotel could really use an upgrade. While the overall look and layout of the hotel is nice, when you take a closer look you really start to notice how shoddy the various repairs are which kinda detracted from the overall experience."

"Staff was very attentive."

"I really enjoy this hotel, though it is very pricey. Room was great, clean, and comfortable. Breakfast is outstanding with the omlets. Paying for parking feels a bit silly, which is why I'm rating 4 stars (overall price and parking.)"