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“The dirtiest hotel I have seen in my lifetime They had me singing for non smoking and they gave me a room that that smelled so bad, they don’t check the condition of the room before they give the keys to the customer, I got back to the front desk and told them about the condition of the room, they gave the keys to a new room that wasn’t cleaned, the house keeping person did not touch the room, I took pictures of that room and I got back to the front desk and showed them the pictures. They……

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“I would give zero stars if I could. Do NOT stay at Hotel Henri NY. I was overcharged by more than $1,000, and after months of trying to get this corrected, I still have not received a refund. I have contacted them repeatedly, and the lack of accountability is shocking. Management has completely refused to communicate with me—no callbacks, no real responses, nothing. It’s been months of being ignored over a very serious billing issue. This isn’t just bad customer service—it feels outright……

“地理位置绝佳，出行方便，下次还会入住。”

“早機到。詢問能否提早入住時其中一位前台態度很差。 酒店那幾天有大型會議。非常擁擠。乘電梯要等10分鐘。 寄了快遞請酒店代收。包裹不知所終。員工也一直推卸責任。直到我退房那一天才找到但對我來說已經太晚了。”