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Watal Tulum Hotel

Photo gallery for Watal Tulum Hotel

Outdoor pool
Outdoor pool
Premium Apartment, 2 Bedrooms | Terrace/patio
Exclusive Apartment, 2 Bedrooms | Terrace/patio
Premium Apartment, 1 King Bed with Sofa bed | In-room safe, blackout drapes, free WiFi, bed sheets

Overview of Watal Tulum Hotel

Watal Tulum Hotel

4.0 star property

8.2/10 Very Good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Bar
Map
Calle Ixchel, Zama, Tulum, QROO, 77760

Explore the area

  • Popular LocationTulum National Park19 min walk
  • Popular LocationHospital de Tulum8 min drive
  • Popular LocationLas Palmas Public Beach8 min drive
  • AirportTulum, Quintana Roo (TUY)14 min drive

Room options

About this area

Tulum

Watal Tulum Hotel is located in Tulum. Cenote Calavera and Cenote Crystal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tulum Beach and Tulum National Park. LabnaHa Ecopark Adventures and Xel-Há Park are also worth visiting.

What's nearby

  • Tulum National Park - 19 min walk
  • SFER IK - 7 min drive
  • Hospital de Tulum - 8 min drive
  • Las Palmas Public Beach - 8 min drive
  • Playa Paraiso - 9 min drive

Restaurants

  • El Vegetariano - 15 min walk
  • La Parrillada - 15 min walk
  • Batey - 15 min walk
  • Le Bistro - 15 min walk
  • El Milagrito - 15 min walk

About this property

Watal Tulum Hotel

4-star hotel
At Watal Tulum Hotel, you can look forward to a roundtrip airport shuttle, a terrace, and a coffee shop/cafe. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a bar.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking and valet parking
  • A front desk safe, a 24-hour front desk, and concierge services
  • Smoke-free premises
Room features
All 45 rooms include comforts such as air conditioning, as well as perks like free WiFi and safes.
More conveniences in all rooms include:
  • Showers and free toiletries

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Onsite parking includes off-street options
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • In-room accessibility (select rooms)
  • Stair-free path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Smart TV

Food and drink

  • Free bottled water

More

  • Free newspapers
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 9:00 PM

Property is also known as

Watal Tulum Hotel Hotel
Watal Tulum Hotel Tulum
Watal Tulum Hotel Hotel Tulum

Frequently asked questions

Does Watal Tulum Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–9:00 PM.

How much does it cost to stay at Watal Tulum Hotel?

As of Feb 6, 2023, prices found for a 1-night stay for 2 adults at Watal Tulum Hotel on Feb 9, 2023 start from $108.84, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Watal Tulum Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Watal Tulum Hotel?

Self parking and valet parking are free at this property.

What time is check-in at Watal Tulum Hotel?

Check-in is from 3:00 PM - anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Watal Tulum Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Watal Tulum Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Watal Tulum Hotel located?

Situated in Tulum, this hotel is 1 mi (1.6 km) from Dos Aguas Park and 3 mi (4.8 km) from Tulum Mayan Ruins. Tulum National Park and Hospital de Tulum are also within 2 mi (3 km).

Reviews

8.2

Very Good

Rating 10 - Excellent. 26 out of 48 reviews" "
" "10 - Excellent 54%
Rating 8 - Good. 13 out of 48 reviews" "
" "8 - Good 27%
Rating 6 - Okay. 3 out of 48 reviews" "
" "6 - Okay 6%
Rating 4 - Poor. 1 out of 48 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 5 out of 48 reviews" "
" "2 - Terrible 10%

8.8/10

Cleanliness

9.1/10

Staff & service

7.2/10

Amenities

8.3/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

4/10 Poor

Waqar

Traveled with family
Disliked: Cleanliness, staff & service, amenities
There is no fresh water at this hotel, all the water coming out of the taps, sink, and shower is salt water which destroys your skin This hotel did not have complimentary water and charged 150 pesos per 500ML bottle. Absolutely terrible considering there is no fresh water coming out of any of the taps. There were also an insane amount of mosquitos and other bugs inside the unit. On a positive note, the furniture and aesthetic of the room were very nice.
Stayed 5 nights in Aug 2022

10/10 Excellent

Tammy Lee Carroll

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was beautiful. The staff was professional and friendly. I’d highly recommend staying there.
Stayed 5 nights in Aug 2022

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing stay
The stay was amazing top to bottom. From the clean spacious room to the view over looking the pool. There’s a cleaning lady that comes in every morning to keep everything clean. The receptionist was super nice and called a cab for us everytime we went out. Would highly recommend this place as it’s in the perfect area if you want to travel to the beach or go to the city
Stayed 5 nights in Aug 2022

8/10 Good

Aye Lwin

Stayed 1 night in Aug 2022

10/10 Excellent

Hitiata

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Our room was 303(-A). We had our own swimming pool at the top, the place is clean and large. To us, the location was fine, our tours picked us right at the hotel_when it was “Mexico Kan Tours” or at a supermarket called “Super Aki”, when “Sat Mexico tours” took care of it. It’s only 10min away from Watal, by car (200 pesos with a taxi). Watal is connected to another hotel, “Copal Tulum”, they face each other. This is where the two main restaurants are. Japanese at the top or European/ Mexican in the bottom. The food is really delicious.
Stayed 3 nights in Jul 2022

2/10 Terrible

Gloria

Stayed 3 nights in Jul 2022

8/10 Good

Victoria

Traveled with family
Liked: Cleanliness, staff & service
Our stay was good we stayed for 3 nights. We found it odd that the toilet would not flush at times and then randomly would start working but we stayed in an apartment and it was great. The apartment was very spacious and provided mostly everything.
Stayed 3 nights in Jun 2022

10/10 Excellent

Leiy’a

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked this property definitely staying here again for my next stay in Tulum.
Stayed 4 nights in May 2022

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Watal Hotel Tulum
I stayed at the Watal hotel for 3 days on a solo trip. I had an apartment room with kitchen and dining area on the first floor with a patio that includes a private pool and full access to the main pool. All rooms are very spacious & they have security at the front of the hotel mostly 24/7 that has a key code to enter. I loved my apartment room & having full access to the sister hotel Copal amenities. I loved the layout of the whole apartment especially the bedroom. Front desk is mainly there and you can access them by going there or through WhatsApp. I had a few issues such as … since it’s in the jungle it gets very hot & humid if you don’t have the fan and/or ac on at all times. The shower pressure for hot is very weak but it’s get hot. The bathroom didn’t have a bright light on top of the mirror so it’s hard to take pictures in there. There was also a raw sewage smell coming from the toilet on my last two days that was very strong. The shower floor didn’t look that clean/new to me so, I wore flip flops when showering. The private pool only has one temperature which is cold and the patio chairs were dirty. The Wi-Fi is very slow on iPhones but good for the most part when using tv to watch Netflix, YouTube etc. It was hard sometimes to ask questions/information due to majority of the hotel speaks only Spanish & the one person that does speak English he would mostly redirect me to the sister company Copal hotel for further assistance. My stay was good for the most part.
Stayed 3 nights in May 2022

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort
Amazing hotel, excellent friendly staff
I stayed here for 3 nights and from start to finish had a lovely stay. The staff were very friendly and helpful, (especially Ismael and Andres). The room was clean, there was an issue with the toilet but they fixed it immediately. We also got use of the hotel opposite (Copal) which had a lovely pool area and excellent restaurant which served a great breakfast, lunch and dinner. The location is in a good spot in the town, having a rental car is useful in Tulum in general. Overall I can’t fault anything about this hotel and would love to return. Massive thank you to the staff for making our stay so amazing
Stayed 5 nights in Mar 2022